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クレーム顧客から「ありがとう」を引き出し社内では「さすが」と称賛される電話テクニック

No.1オペレーターが伝授!クレーム客の心をつかみファンに変えるトークの秘訣(応用力の向上)

  1. Topics
  2. Business
  3. Customer Support Skills

クレーム顧客から「ありがとう」を引き出し社内では「さすが」と称賛される電話テクニック

Instructor悠稀智惠 Yuki Chie
Duration44m
Students47
Rating5.0 (5)

More Related Topics

  • Handling Complaints20
  • Call Center Communication7
  • Interpersonal Skills356
  • Customer Experience (CX) Mgmt184
  • Customer Service Management72
  • Receptionist Excellence17
  • Customer Satisfaction49
  • Conflict Resolution379
  • Effective Sales Skills284
  • Client Relationship Mgmt29
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