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Course topic

  1. Topics
  2. Business
  3. Customer Service Management

Customer Service Management

Also indexed asCustomer Support · Service Operations · Client Service

Optimize customer service operations and develop proactive strategies to deliver exceptional support and build strong customer relationships.

Courses indexed
55
Live offers
2
Free & coupon courses onlyChange view
Standard Customer Support Responses Course
Instructor Ejiro Igho
Ejiro Igho
1 course
English
Standard Customer Support Responses Course

Standard Customer Support Responses Course

307
students
34 minutes
content
May 2026
updated
$14.99
ServiceNow CSM Implementation Practice Tests
Instructor Hugo Gomes
Hugo Gomes
1 course
English
ServiceNow CSM Implementation Practice Tests

ServiceNow CSM Implementation Practice Tests

(4.26 with 158 reviews)
1.0K
students
N/A
content
Apr 2024
updated
$14.99
Omnichannel Sales & Service Management: Professional Diploma
Instructor Md. Aliful Islam
Md. Aliful Islam
1 course
English
Omnichannel Sales & Service Management: Professional Diploma

Omnichannel Sales & Service Management: Professional Diploma

(3.89 with 9 reviews)
4.9K
students
4.4 hours
content
Aug 2025
updated
$17.99
Business Setup Course for Handyman Plumbers and Electricians
Instructor Contractor Companion
Contractor Companion
1 course
English
Business Setup Course for Handyman Plumbers and Electricians

Business Setup Course for Handyman Plumbers and Electricians

(5.00 with 1 reviews)
4
students
3.7 hours
content
Oct 2024
updated
$14.99
Operations Management: Supply Chains, Products and Services
Instructor Sorin Dumitrascu
Sorin Dumitrascu
1 course
English
Operations Management: Supply Chains, Products and Services

Operations Management: Supply Chains, Products and Services

(4.41 with 846 reviews)
8.4K
students
3.1 hours
content
Nov 2025
updated
$14.99
Service Design Masterclass - Key fundamentals & techniques
Instructor Thibault Dubois
Thibault Dubois
1 course
English
Service Design Masterclass - Key fundamentals & techniques

Service Design Masterclass - Key fundamentals & techniques

(4.41 with 533 reviews)
2.8K
students
6.3 hours
content
Feb 2024
updated
$14.99
Servicios y Procesos - DAM
Instructor Alvaro Ortega Marmol
Alvaro Ortega Marmol
1 course
Spanish
Servicios y Procesos - DAM

Servicios y Procesos - DAM

(4.05 with 31 reviews)
201
students
7.9 hours
content
Aug 2022
updated
$14.99
ServiceNow Customer Service Management (CIS‑CSM)
Instructor MK Formations PRO
MK Formations PRO
1 course
English
ServiceNow Customer Service Management (CIS‑CSM)

ServiceNow Customer Service Management (CIS‑CSM)

0
students
N/A
content
Jul 2026
updated
$14.99
ServiceNow - Customer Service Management (CIS-CSM) Exam Prep
Instructor Angel Gorgo
Angel Gorgo
1 course
English
ServiceNow - Customer Service Management (CIS-CSM) Exam Prep

ServiceNow - Customer Service Management (CIS-CSM) Exam Prep

1
students
N/A
content
Jun 2026
updated
$14.99
Curso Atendente de Farmácia - Como Guardar Medicamentos
Instructor Rodrigo Borges
Rodrigo Borges
1 course
Portuguese
Curso Atendente de Farmácia - Como Guardar Medicamentos

Curso Atendente de Farmácia - Como Guardar Medicamentos

(4.66 with 45 reviews)
136
students
1.4 hours
content
Jun 2026
updated
$14.99
Professional Certificate in Customer Experience Management
Instructor MTF Institute of Management, Technology and Finance
MTF Institute of Management, Technology and Finance
1 course
English
Professional Certificate in Customer Experience Management

Professional Certificate in Customer Experience Management

(4.49 with 631 reviews)
15.7K
students
1.8 hours
content
Sep 2024
updated
$17.99
Cómo Crear una Cultura de Servicio al Cliente
Instructor JOSÉ MANUEL VECINO PICO
JOSÉ MANUEL VECINO PICO
1 course
Spanish
Cómo Crear una Cultura de Servicio al Cliente

Cómo Crear una Cultura de Servicio al Cliente

(3.63 with 8 reviews)
24
students
2.9 hours
content
Apr 2026
updated
$14.99
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Topics related to Customer Service Management

  • 01Customer Support Skills133
  • 02Customer Experience (CX) Mgmt141
  • 03Service Design & Delivery30
  • 04ServiceNow Administration130
  • 05Service Excellence13
  • 06CX Strategy & Design12
  • 07Case Management11
  • 08Support and Service Ops7
  • 09Lean in Service10
  • 10Client Relationship Mgmt22