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Course topic

  1. Topics
  2. Business
  3. CX Strategy & Design

CX Strategy & Design

Also indexed asCustomer Strategy · Experience Design · CX Planning · Journey Mapping

Develop robust Customer Experience strategies and design seamless customer journeys that drive loyalty and business growth.

Courses indexed
12
Live offers
3
Free & coupon courses onlyChange view
CCXP Practice Questions for Customer Experience Strategy
Instructor Neneng Mulyani
Neneng Mulyani
1 course
English
CCXP Practice Questions for Customer Experience Strategy
ONLY
86 left

CCXP Practice Questions for Customer Experience Strategy

141
students
N/A
content
Mar 2026
updated
$14.99$0
Professional Certificate in Customer Experience Management
Instructor MTF Institute of Management, Technology and Finance
MTF Institute of Management, Technology and Finance
1 course
English
Professional Certificate in Customer Experience Management

Professional Certificate in Customer Experience Management

(4.49 with 631 reviews)
15.7K
students
1.8 hours
content
Sep 2024
updated
$17.99
Ensuring the Success of Product and Service Design
Instructor Merit Career Development
Merit Career Development
1 course
English
Ensuring the Success of Product and Service Design

Ensuring the Success of Product and Service Design

(4.50 with 1 reviews)
7
students
2.2 hours
content
Feb 2024
updated
$14.99
Chief Customer Officer (CCO): CX & Customer Success [EN]
Instructor PapaHR ★ 150K students • 530 Courses: HR, HRMS, HRBP, CIPD, AI, Analytics, Talent, Claude, HRCI, SHRM, PHRi, Total Rewards, HRIS
PapaHR ★ 150K students • 530 Courses: HR, HRMS, HRBP, CIPD, AI, Analytics, Talent, Claude, HRCI, SHRM, PHRi, Total Rewards, HRIS
1 course
English
Chief Customer Officer (CCO): CX & Customer Success [EN]

Chief Customer Officer (CCO): CX & Customer Success [EN]

(4.33 with 77 reviews)
6.8K
students
3.0 hours
content
Jun 2026
updated
$14.99
Diploma in Customer Experience: CX Mastery in Industry 4.0
Instructor Bespoke Learning Solutions
Bespoke Learning Solutions
1 course
English
Diploma in Customer Experience: CX Mastery in Industry 4.0

Diploma in Customer Experience: CX Mastery in Industry 4.0

(4.23 with 11 reviews)
2.4K
students
2.0 hours
content
Jul 2025
updated
$17.99
كيفية إنشاء خريطة رحلة فعالة للعميل
Instructor Eco International Limited
Eco International Limited
1 course
Arabic
كيفية إنشاء خريطة رحلة فعالة للعميل

كيفية إنشاء خريطة رحلة فعالة للعميل

(3.83 with 3 reviews)
1.4K
students
24 minutes
content
Mar 2023
updated
FREE
透过结构看客户思维
Instructor 三节课 sanjieke
三节课 sanjieke
1 course
Simplified Chinese
透过结构看客户思维

透过结构看客户思维

(4.62 with 33 reviews)
151
students
2.7 hours
content
Dec 2022
updated
$14.99
Design Conversational AI Experience
Instructor Neena Sathi
Neena Sathi
1 course
English
Design Conversational AI Experience

Design Conversational AI Experience

(3.70 with 63 reviews)
185
students
2.1 hours
content
Feb 2021
updated
$14.99
Customer Journey Mapping For Online And Offline Business
Instructor Eric Yeboah
Eric Yeboah
1 course
English
Customer Journey Mapping For Online And Offline Business

Customer Journey Mapping For Online And Offline Business

(4.43 with 7 reviews)
15
students
1.5 hours
content
Mar 2026
updated
$14.99
Learn to Create Amazing Customer Experience Blueprints
Instructor Janne Ohtonen, PhD
Janne Ohtonen, PhD
1 course
English
Learn to Create Amazing Customer Experience Blueprints

Learn to Create Amazing Customer Experience Blueprints

(4.36 with 645 reviews)
17.5K
students
47 minutes
content
Jun 2018
updated
FREE
Certified Chief Customer Experience Officer Executive
Instructor Abdellatif Abid
Abdellatif Abid
1 course
English
Certified Chief Customer Experience Officer Executive

Certified Chief Customer Experience Officer Executive

(4.50 with 4 reviews)
107
students
N/A
content
Aug 2024
updated
$14.99
Professional Diploma: Customer Centricity & Design Thinking
Instructor MTF Institute of Management, Technology and Finance
MTF Institute of Management, Technology and Finance
1 course
English
Professional Diploma: Customer Centricity & Design Thinking

Professional Diploma: Customer Centricity & Design Thinking

(4.27 with 179 reviews)
15.9K
students
1.8 hours
content
Sep 2024
updated
$17.99

Continue exploring

Topics related to CX Strategy & Design

  • 01Customer Experience (CX) Mgmt141
  • 02Journey Mapping46
  • 03Customer Service Management55
  • 04Service Design & Delivery30