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Course topic

CX Strategy & Design

  1. Topics
  2. Business
  3. CX Strategy & Design
Also indexed asCustomer Strategy · Experience Design · CX Planning · Journey Mapping

Develop robust Customer Experience strategies and design seamless customer journeys that drive loyalty and business growth.

  1. Topics
  2. Business
  3. CX Strategy & Design
Also indexed asCustomer Strategy · Experience Design · CX Planning · Journey Mapping
Courses indexed
15
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2

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Service Design: Designing for Experience Over Time
Instructor Jon Kolko
Jon Kolko
1 course
English
Service Design: Designing for Experience Over Time

Service Design: Designing for Experience Over Time

(4.58 with 8.9K reviews)
20.0K
students
1.2 hours
content
Feb 2017
updated
$39.99
Customer Experience Management Blueprint
Instructor Janne Ohtonen, PhD
Janne Ohtonen, PhD
1 course
English
Customer Experience Management Blueprint

Customer Experience Management Blueprint

(4.32 with 701 reviews)
CCO Course: Chief Customer Officer, CX, Customer Success
Instructor PapaHR ★ 170K students: Courses in Human Resources, HR, SHRM, AI Talent Analytics, HRMS, HRIS, CIPD, Claude, HRCI, PHR, Rewards
PapaHR ★ 170K students: Courses in Human Resources, HR, SHRM, AI Talent Analytics, HRMS, HRIS, CIPD, Claude, HRCI, PHR, Rewards
1 course
English
CCO Course: Chief Customer Officer, CX, Customer Success

CCO Course: Chief Customer Officer, CX, Customer Success

CCXP Practice Questions for Customer Experience Strategy
Instructor Neneng Mulyani
Neneng Mulyani
1 course
English
CCXP Practice Questions for Customer Experience Strategy

CCXP Practice Questions for Customer Experience Strategy

147
students
N/A
Customer Experience (CX) Management Fundamentals
Instructor Gokhan Kara
Gokhan Kara
1 course
English
Customer Experience (CX) Management Fundamentals

Customer Experience (CX) Management Fundamentals

(4.36 with 282 reviews)
Professional Certificate in Customer Experience Management
Instructor MTF Institute of Management, Technology and Finance
MTF Institute of Management, Technology and Finance
1 course
English
Professional Certificate in Customer Experience Management

Professional Certificate in Customer Experience Management

(4.49 with 631 reviews)
Ensuring the Success of Product and Service Design
Instructor Merit Career Development
Merit Career Development
1 course
English
Ensuring the Success of Product and Service Design

Ensuring the Success of Product and Service Design

(4.50 with 1 reviews)
Diploma in Customer Experience: CX Mastery in Industry 4.0
Instructor Bespoke Learning Solutions
Bespoke Learning Solutions
1 course
English
Diploma in Customer Experience: CX Mastery in Industry 4.0

Diploma in Customer Experience: CX Mastery in Industry 4.0

(4.23 with 11 reviews)
كيفية إنشاء خريطة رحلة فعالة للعميل
Instructor Eco International Limited
Eco International Limited
1 course
Arabic
كيفية إنشاء خريطة رحلة فعالة للعميل

كيفية إنشاء خريطة رحلة فعالة للعميل

(3.83 with 3 reviews)
1.4K
students
24 minutes
透过结构看客户思维
Instructor 三节课 sanjieke
三节课 sanjieke
1 course
Simplified Chinese
透过结构看客户思维

透过结构看客户思维

(4.62 with 33 reviews)
151
students
2.7 hours
Design Conversational AI Experience
Instructor Neena Sathi
Neena Sathi
1 course
English
Design Conversational AI Experience

Design Conversational AI Experience

(3.70 with 63 reviews)
185
Customer Journey Mapping For Online And Offline Business
Instructor Eric Yeboah
Eric Yeboah
1 course
English
Customer Journey Mapping For Online And Offline Business

Customer Journey Mapping For Online And Offline Business

(4.43 with 7 reviews)
12
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