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Course topic

Customer Support Strategy

  1. Topics
  2. Business
  3. Customer Support Strategy
Also indexed asCustomer Service · Support Operations · CX

Learn best practices for scaling customer service operations, managing tickets, and improving user satisfaction.

  1. Topics
  2. Business
  3. Customer Support Strategy
Also indexed asCustomer Service · Support Operations · CX
Courses indexed
21
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4

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Customer Service Management: CX, Teams and Operations
Instructor PapaHR ★ 170K students: Courses in Human Resources, HR, SHRM, AI Talent Analytics, HRMS, HRIS, CIPD, Claude, HRCI, PHR, Rewards
PapaHR ★ 170K students: Courses in Human Resources, HR, SHRM, AI Talent Analytics, HRMS, HRIS, CIPD, Claude, HRCI, PHR, Rewards
1 course
English
Customer Service Management: CX, Teams and Operations
ONLY
68 left

Customer Service Management: CX, Teams and Operations

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4

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21

Results

(4.40 with 5 reviews)
2.9K
students
18 hours
content
Sep 2026
updated
$17.99$0
Chatbot Development Course — Automate Sales & Support w/ AI
Instructor Khadin Akbar
Khadin Akbar
1 course
English
Chatbot Development Course — Automate Sales & Support w/ AI

Chatbot Development Course — Automate Sales & Support w/ AI

(4.06 with 114 reviews)
14.8K
students
2.1 hours
content
Sep 2025
updated
$17.99
Standard Customer Support Responses Course
Instructor Ejiro Igho
Ejiro Igho
1 course
English
Standard Customer Support Responses Course

Standard Customer Support Responses Course

(5.00 with 1 reviews)
470
students
34 minutes
content
May 2026
updated
$14.99
Professional Diploma in Remote Customer Support
Instructor Fadwa Baria
Fadwa Baria
1 course
English
Professional Diploma in Remote Customer Support

Professional Diploma in Remote Customer Support

(4.36 with 197 reviews)
409
students
2.1 hours
content
Jul 2025
updated
$14.99
Escrita técnica: construa textos instrutivos eficientes
Instructor Bruna Schmitz
Bruna Schmitz
1 course
Portuguese
Escrita técnica: construa textos instrutivos eficientes

Escrita técnica: construa textos instrutivos eficientes

(4.69 with 16 reviews)
39
students
44 minutes
content
Mar 2025
updated
$14.99
Certificación en Help Desk [2026]
Instructor Ismael Ramirez
Ismael Ramirez
1 course
Spanish
Certificación en Help Desk [2026]

Certificación en Help Desk [2026]

(4.34 with 597 reviews)
19.4K
students
1.2 hours
content
Dec 2025
updated
$14.99
Generative AI in Customer Support
Instructor Anton Voroniuk
Anton Voroniuk
1 course
English
Generative AI in Customer Support

Generative AI in Customer Support

(4.41 with 33 reviews)
6.6K
students
1.7 hours
content
Mar 2026
updated
$17.99
Customer Support/success -Mastering the Modern Experience!
Instructor Susan Stolworthy
Susan Stolworthy
1 course
English
Customer Support/success -Mastering the Modern Experience!

Customer Support/success -Mastering the Modern Experience!

(4.75 with 10 reviews)
326
students
2.0 hours
content
Mar 2025
updated
$14.99
Power of Customer Support Department
Instructor Govindraj Shetty
Govindraj Shetty
1 course
English
Power of Customer Support Department

Power of Customer Support Department

(4.47 with 158 reviews)
2.6K
students
1.5 hours
content
Sep 2020
updated
FREE
Contact Center Fundamentals
Instructor Juan Sebastian Garcia
Juan Sebastian Garcia
1 course
English
Contact Center Fundamentals

Contact Center Fundamentals

(3.55 with 89 reviews)
2.1K
students
2.1 hours
content
Nov 2019
updated
$14.99
Servicio al Cliente: Cómo Manejar Clientes Difíciles
Instructor Gustavo Escobar Henríquez
Gustavo Escobar Henríquez
1 course
Spanish
Servicio al Cliente: Cómo Manejar Clientes Difíciles

Servicio al Cliente: Cómo Manejar Clientes Difíciles

(4.64 with 5.7K reviews)
10.7K
students
1.5 hours
content
Jun 2025
updated
$14.99
Best practices in Customer support
Instructor Freshchat by Freshworks Inc
Freshchat by Freshworks Inc
1 course
English
Best practices in Customer support

Best practices in Customer support

(4.25 with 1.3K reviews)
12.0K
students
45 minutes
content
Apr 2019
updated
FREE

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Topics related to Customer Support Strategy

  • Customer Support Skills150 courses2 live coupons
  • Customer Experience (CX) Mgmt163 courses7 live coupons
  • Ticket Management17 courses