Comidoc Analysis
The basic golden rules to kickstart your service
Customer Service Basics: Improve your Service now
InstructorJim StarlingDuration53m
Students11K
Rating4.6 (3,083)
InstructorJim StarlingThe basic golden rules to kickstart your service
InstructorJim Starling
The instructor delivers well-spaced, concise videos that are easy to follow and understand.
Lessons include practical application elements such as handling complaints and identifying 'Moments of Truth'.
The introductory nature of the material may result in significant knowledge overlap for those with extensive industry experience.
The curriculum may feel overly business-oriented for certain learners.
While targeting business owners and managers, some signals suggest the content may feel too business-oriented for all learners.