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Course topic

  1. Topics
  2. Business
  3. Customer Experience (CX) Mgmt

Customer Experience (CX) Mgmt

Also indexed asCX Management · Customer Engagement · Client Experience

Master customer experience management to enhance satisfaction, build loyalty, and optimize every interaction across the customer lifecycle.

Courses indexed
142
Live offers
15
Free & coupon courses onlyChange view
Customer Service Foundations
Instructor Suppachok Nitsoonkit, PhD
Suppachok Nitsoonkit, PhD
1 course
English
Customer Service Foundations

Customer Service Foundations

(4.60 with 94 reviews)
893
students
1.4 hours
content
Oct 2025
updated
$14.99
透过结构看客户思维
Instructor 三节课 sanjieke
三节课 sanjieke
1 course
Simplified Chinese
透过结构看客户思维

透过结构看客户思维

(4.62 with 33 reviews)
151
students
2.7 hours
content
Dec 2022
updated
$14.99
CX - Customer Experience Management
Instructor Matthieu Bonelli
Matthieu Bonelli
1 course
English
CX - Customer Experience Management

CX - Customer Experience Management

(4.41 with 878 reviews)
9.0K
students
1.9 hours
content
Apr 2022
updated
$14.99
Hospital to Hospitality
Instructor Vineet Sharma
Vineet Sharma
1 course
English
Hospital to Hospitality

Hospital to Hospitality

(4.65 with 17 reviews)
68
students
1.0 hours
content
Dec 2022
updated
$49.99
Certification in Customer Experience (CX) Consulting
Instructor Human and Emotion: CHRMI
Human and Emotion: CHRMI
1 course
English
Certification in Customer Experience (CX) Consulting

Certification in Customer Experience (CX) Consulting

(4.45 with 75 reviews)
1.1K
students
11 hours
content
Feb 2025
updated
$17.99
The Complete Front Office Training with a 5* Luxury Manager
Instructor Hospitality Digital Academy
Hospitality Digital Academy
1 course
English
The Complete Front Office Training with a 5* Luxury Manager

The Complete Front Office Training with a 5* Luxury Manager

(4.53 with 205 reviews)
3.2K
students
3.4 hours
content
Nov 2025
updated
$14.99
Certification in Digital Transformation Consulting
Instructor Human and Emotion: CHRMI
Human and Emotion: CHRMI
1 course
English
Certification in Digital Transformation Consulting

Certification in Digital Transformation Consulting

(4.26 with 33 reviews)
1.1K
students
7.4 hours
content
Mar 2025
updated
$14.99
Be A Better Waiter - Give Better Service
Instructor Joe Fedison
Joe Fedison
1 course
English
Be A Better Waiter - Give Better Service

Be A Better Waiter - Give Better Service

(4.47 with 60 reviews)
2.0K
students
31 minutes
content
May 2016
updated
$14.99
AirBNB STR Real Estate Investing
Instructor Michael McDonald
Michael McDonald
1 course
English
AirBNB STR Real Estate Investing

AirBNB STR Real Estate Investing

(4.75 with 2 reviews)
3
students
1.2 hours
content
Jul 2025
updated
$14.99
Conflict Management and De-Escalation in Customer Service
Instructor Viktoriya Maya
Viktoriya Maya
1 course
English
Conflict Management and De-Escalation in Customer Service

Conflict Management and De-Escalation in Customer Service

(4.55 with 3.8K reviews)
11.3K
students
3.1 hours
content
Mar 2026
updated
$14.99
オフラインの実用的なマーケティング手法の徹底解説！五つの具体的な事例でお客様の問題を解決する方法
Instructor じん おおき
じん おおき
1 course
Japanese
オフラインの実用的なマーケティング手法の徹底解説！五つの具体的な事例でお客様の問題を解決する方法

オフラインの実用的なマーケティング手法の徹底解説！五つの具体的な事例でお客様の問題を解決する方法

(4.50 with 3 reviews)
72
students
49 minutes
content
Jun 2024
updated
FREE
Eventpsychologie: Expert-Kurs
Instructor Ben Panther
Ben Panther
1 course
German
Eventpsychologie: Expert-Kurs

Eventpsychologie: Expert-Kurs

(2.25 with 2 reviews)
18
students
1.6 hours
content
Mar 2023
updated
$14.99
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Topics related to Customer Experience (CX) Mgmt

  • 01Customer Loyalty Programs41
  • 02Service Excellence80
  • 03Journey Mapping46
  • 04Customer Satisfaction41
  • 05Service Excellence13
  • 06Customer Service Management55
  • 07Customer Retention & Loyalty113
  • 08Customer Support Skills134
  • 09CX Strategy & Design12
  • 10Satisfaction & Metrics6