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Course topic

  1. Topics
  2. Business
  3. Customer Experience (CX) Mgmt

Customer Experience (CX) Mgmt

Also indexed asCX Management · Customer Engagement · Client Experience

Master customer experience management to enhance satisfaction, build loyalty, and optimize every interaction across the customer lifecycle.

Courses indexed
142
Live offers
15
Free & coupon courses onlyChange view
手を動かして考える！DX戦略とビジネスモデル（顧客経験生成編）
Instructor Kazuyasu Shirai
Kazuyasu Shirai
1 course
Japanese
手を動かして考える！DX戦略とビジネスモデル（顧客経験生成編）

手を動かして考える！DX戦略とビジネスモデル（顧客経験生成編）

(3.92 with 12 reviews)
118
students
5.5 hours
content
Dec 2021
updated
$14.99
智慧零售與流通：1.建構物流鏈，管理新體驗
Instructor 致理 磨課師
致理 磨課師
1 course
Traditional Chinese
智慧零售與流通：1.建構物流鏈，管理新體驗

智慧零售與流通：1.建構物流鏈，管理新體驗

(4.00 with 1 reviews)
26
students
5.7 hours
content
Nov 2020
updated
$14.99
Comprehensive Customer Service Training Course
Instructor Graeme Sayer
Graeme Sayer
1 course
English
Comprehensive Customer Service Training Course

Comprehensive Customer Service Training Course

(4.42 with 19 reviews)
35
students
2.4 hours
content
Apr 2026
updated
$14.99
Customer Experience Foundations
Instructor Mohamed Othman
Mohamed Othman
1 course
Arabic
Customer Experience Foundations

Customer Experience Foundations

(4.95 with 10 reviews)
1.0K
students
6.7 hours
content
Dec 2025
updated
$14.99
Branding - Gestão de Marcas Milionárias na Era Digital
Instructor TCW Marketing
TCW Marketing
1 course
Portuguese
Branding - Gestão de Marcas Milionárias na Era Digital

Branding - Gestão de Marcas Milionárias na Era Digital

(4.77 with 13 reviews)
54
students
2.2 hours
content
Jun 2026
updated
$14.99
Gestão Xperience - Escritórios de Contabilidade
Instructor Cleber Romero
Cleber Romero
1 course
Portuguese
Gestão Xperience - Escritórios de Contabilidade

Gestão Xperience - Escritórios de Contabilidade

(4.41 with 17 reviews)
149
students
2.0 hours
content
Dec 2022
updated
$19.99
What You Need To Know About CCaaS
Instructor Amas Tenumah
Amas Tenumah
1 course
English
What You Need To Know About CCaaS

What You Need To Know About CCaaS

(4.33 with 6 reviews)
14
students
37 minutes
content
Sep 2023
updated
$14.99
Experiência do Consumidor & Fidelização de Clientes
Instructor Mario Neubern
Mario Neubern
1 course
Portuguese
Experiência do Consumidor & Fidelização de Clientes

Experiência do Consumidor & Fidelização de Clientes

(4.51 with 62 reviews)
178
students
5.2 hours
content
Jun 2024
updated
$14.99
AI for CRM (Customer Relationship Management) Excellence
Instructor Arun Singhal B-Tech, MBA (IIM-B),Unilever, J&J, Danone, IIMU, Cello
Arun Singhal B-Tech, MBA (IIM-B),Unilever, J&J, Danone, IIMU, Cello
1 course
English
AI for CRM (Customer Relationship Management) Excellence

AI for CRM (Customer Relationship Management) Excellence

(4.39 with 49 reviews)
9.3K
students
4.7 hours
content
Apr 2026
updated
$17.99
Habilidades Essenciais para o Atendimento ao Cliente
Instructor Fabio Kalil
Fabio Kalil
1 course
Portuguese
Habilidades Essenciais para o Atendimento ao Cliente

Habilidades Essenciais para o Atendimento ao Cliente

(4.59 with 384 reviews)
724
students
4.9 hours
content
Nov 2020
updated
$14.99
Supply Chain Agility
Instructor Gopalakrishnan Veilumuthusamy
Gopalakrishnan Veilumuthusamy
1 course
English
Supply Chain Agility

Supply Chain Agility

(4.08 with 88 reviews)
557
students
3.5 hours
content
Aug 2025
updated
$14.99
Customer Experience: Brand Purpose & Employee Alignment
Instructor Expert Academy
Expert Academy
1 course
English
Customer Experience: Brand Purpose & Employee Alignment

Customer Experience: Brand Purpose & Employee Alignment

(4.30 with 5 reviews)
21
students
1.4 hours
content
Mar 2021
updated
$14.99
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Topics related to Customer Experience (CX) Mgmt

  • 01Customer Loyalty Programs41
  • 02Service Excellence80
  • 03Journey Mapping46
  • 04
Customer Satisfaction41
  • 05Service Excellence13
  • 06Customer Service Management55
  • 07Customer Retention & Loyalty113
  • 08Customer Support Skills134
  • 09CX Strategy & Design12
  • 10Satisfaction & Metrics6