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Course topic

  1. Topics
  2. Business
  3. Customer Experience (CX) Mgmt

Customer Experience (CX) Mgmt

Also indexed asCX Management · Customer Engagement · Client Experience

Master customer experience management to enhance satisfaction, build loyalty, and optimize every interaction across the customer lifecycle.

Courses indexed
142
Live offers
15
Free & coupon courses onlyChange view
Métricas de CX - Pesquisas de Satisfação e Recomendação
Instructor Patrícia Godoy Vicente
Patrícia Godoy Vicente
1 course
Portuguese
Métricas de CX - Pesquisas de Satisfação e Recomendação

Métricas de CX - Pesquisas de Satisfação e Recomendação

(4.53 with 45 reviews)
94
students
55 minutes
content
Dec 2023
updated
$14.99
Konnect Insights Mastery
Instructor Sameer Narkar
Sameer Narkar
1 course
English
Konnect Insights Mastery

Konnect Insights Mastery

(4.98 with 169 reviews)
4.0K
students
5.3 hours
content
Mar 2024
updated
$14.99
『“日常の中の非日常”それがリアル店舗の魅力！』
Instructor 藤井 雅範
藤井 雅範
1 course
Japanese
『“日常の中の非日常”それがリアル店舗の魅力！』

『“日常の中の非日常”それがリアル店舗の魅力！』

(4.56 with 8 reviews)
32
students
2.0 hours
content
Mar 2022
updated
$14.99
Inclusão de pessoas com deficiências (PCD) para Gestores/RH
Instructor Lux Educação Inclusiva
Lux Educação Inclusiva
1 course
Portuguese
Inclusão de pessoas com deficiências (PCD) para Gestores/RH

Inclusão de pessoas com deficiências (PCD) para Gestores/RH

(4.69 with 13 reviews)
42
students
3.3 hours
content
Jan 2024
updated
$14.99
Práticas e Ferramentas para reter mais clientes
Instructor RCSM Soluções
RCSM Soluções
1 course
Portuguese
Práticas e Ferramentas para reter mais clientes

Práticas e Ferramentas para reter mais clientes

(4.74 with 17 reviews)
53
students
3.8 hours
content
May 2022
updated
$14.99
MÜŞTERİ İLİŞKİLERİ
Instructor Gizem Sönmez
Gizem Sönmez
1 course
Turkish
MÜŞTERİ İLİŞKİLERİ

MÜŞTERİ İLİŞKİLERİ

(5.00 with 3 reviews)
11
students
N/A
content
Jul 2022
updated
$14.99
Developing actionable competitor reviews
Instructor Jonathan Lovatt-Young
Jonathan Lovatt-Young
1 course
English
Developing actionable competitor reviews

Developing actionable competitor reviews

(4.67 with 3 reviews)
28
students
1.5 hours
content
Oct 2023
updated
$14.99
How To Create Customers Who Love You
Instructor Mike Korytny
Mike Korytny
1 course
English
How To Create Customers Who Love You

How To Create Customers Who Love You

(4.48 with 31 reviews)
138
students
102 hours
content
Jul 2023
updated
$14.99
Customer Service Master Class
Instructor The Main Street Entrepreneur
The Main Street Entrepreneur
1 course
English
Customer Service Master Class

Customer Service Master Class

(4.76 with 35 reviews)
88
students
44 minutes
content
Apr 2019
updated
$14.99
Retail Store Operations and Store Management
Instructor Management Study Guide
Management Study Guide
1 course
English
Retail Store Operations and Store Management

Retail Store Operations and Store Management

(4.26 with 362 reviews)
2.6K
students
1.1 hours
content
Sep 2019
updated
$14.99
Basics of Visual Merchandising & Store Design
Instructor Management Study Guide
Management Study Guide
1 course
English
Basics of Visual Merchandising & Store Design

Basics of Visual Merchandising & Store Design

(4.20 with 15 reviews)
346
students
46 minutes
content
Oct 2021
updated
$14.99
Process Leader Framework
Instructor Janne Ohtonen, PhD
Janne Ohtonen, PhD
1 course
English
Process Leader Framework

Process Leader Framework

(4.33 with 98 reviews)
7.5K
students
1.8 hours
content
Mar 2016
updated
$14.99
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Topics related to Customer Experience (CX) Mgmt

  • 01Customer Loyalty Programs41
  • 02Service Excellence80
  • 03Journey Mapping46
  • 04Customer Satisfaction41
  • 05Service Excellence13
  • 06Customer Service Management55
  • 07Customer Retention & Loyalty113
  • 08Customer Support Skills134
  • 09CX Strategy & Design12
  • 10Satisfaction & Metrics6