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Course topic

  1. Topics
  2. Business
  3. Customer Experience (CX) Mgmt

Customer Experience (CX) Mgmt

Also indexed asCX Management · Customer Engagement · Client Experience

Master customer experience management to enhance satisfaction, build loyalty, and optimize every interaction across the customer lifecycle.

Courses indexed
142
Live offers
15
Free & coupon courses onlyChange view
How to design your Customer Journey
Instructor Gregory Jenkins
Gregory Jenkins
1 course
English
How to design your Customer Journey

How to design your Customer Journey

(3.95 with 187 reviews)
4.6K
students
1.1 hours
content
Nov 2019
updated
FREE
Master in Digital Transformation Strategy & Digitalization
Instructor Arun Singhal B-Tech, MBA (IIM-B),Unilever, J&J, Danone, IIMU, Cello
Arun Singhal B-Tech, MBA (IIM-B),Unilever, J&J, Danone, IIMU, Cello
1 course
English
Master in Digital Transformation Strategy & Digitalization

Master in Digital Transformation Strategy & Digitalization

(4.50 with 385 reviews)
27.5K
students
8.3 hours
content
May 2026
updated
$17.99
Customer Centricity
Instructor Prof Robert Ebo Hinson
Prof Robert Ebo Hinson
1 course
English
Customer Centricity

Customer Centricity

(4.57 with 962 reviews)
5.6K
students
1.2 hours
content
Mar 2020
updated
FREE
The Ultimate Customer Experience Course (3 In 1)
Instructor Expert Academy
Expert Academy
1 course
English
The Ultimate Customer Experience Course (3 In 1)

The Ultimate Customer Experience Course (3 In 1)

(4.58 with 849 reviews)
10.2K
students
2.9 hours
content
May 2026
updated
$17.99
Design Thinking : Customer Journey Mapping
Instructor Dr. Nilakantasrinivasan J, Canopus Business Management Group
Dr. Nilakantasrinivasan J, Canopus Business Management Group
1 course
English
Design Thinking : Customer Journey Mapping

Design Thinking : Customer Journey Mapping

(4.13 with 464 reviews)
2.7K
students
1.1 hours
content
Feb 2026
updated
$14.99
Managing the Service Environment
Instructor Management Study Guide
Management Study Guide
1 course
English
Managing the Service Environment

Managing the Service Environment

(4.50 with 2 reviews)
211
students
55 minutes
content
Sep 2019
updated
$14.99
The Customer: How to Manage Customer Feedback (BITE SIZE)
Instructor Learoy Tonight
Learoy Tonight
1 course
English
The Customer: How to Manage Customer Feedback (BITE SIZE)

The Customer: How to Manage Customer Feedback (BITE SIZE)

(4.62 with 11.6K reviews)
42.8K
students
51 minutes
content
Dec 2021
updated
$14.99
Learn Customer Journey Mapping with Personas for Beginners
Instructor Customer Experience 24/7
Customer Experience 24/7
1 course
English
Learn Customer Journey Mapping with Personas for Beginners

Learn Customer Journey Mapping with Personas for Beginners

(4.16 with 107 reviews)
402
students
1.3 hours
content
Sep 2022
updated
$14.99
Enfoque en el cliente: mejora la experiencia y gestión
Instructor Ángel Vicente Rodríguez Núñez
Ángel Vicente Rodríguez Núñez
1 course
Spanish
Enfoque en el cliente: mejora la experiencia y gestión

Enfoque en el cliente: mejora la experiencia y gestión

(4.80 with 5 reviews)
24
students
2.6 hours
content
Apr 2026
updated
$14.99
Customer Success | How to Actively Engage Your Customers
Instructor Chuck Wall
Chuck Wall
1 course
English
Customer Success | How to Actively Engage Your Customers

Customer Success | How to Actively Engage Your Customers

(4.60 with 6.6K reviews)
17.3K
students
1.4 hours
content
Sep 2024
updated
$17.99
Atendimento ao cliente para vendedores iniciantes
Instructor Bruna Cunha
Bruna Cunha
1 course
Portuguese
Atendimento ao cliente para vendedores iniciantes

Atendimento ao cliente para vendedores iniciantes

(4.45 with 19 reviews)
418
students
57 minutes
content
Jun 2023
updated
$14.99
Customer Service Success: Develop a Customer-Centric Mindset
Instructor Viktoriya Kurganska
Viktoriya Kurganska
1 course
English
Customer Service Success: Develop a Customer-Centric Mindset

Customer Service Success: Develop a Customer-Centric Mindset

(4.56 with 2.7K reviews)
10.2K
students
53 minutes
content
Mar 2026
updated
$17.99
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Topics related to Customer Experience (CX) Mgmt

  • 01Customer Loyalty Programs41
  • 02Service Excellence80
  • 03Journey Mapping46
  • 04Customer Satisfaction41
  • 05Service Excellence13
  • 06Customer Service Management55
  • 07Customer Retention & Loyalty113
  • 08Customer Support Skills134
  • 09CX Strategy & Design12
  • 10Satisfaction & Metrics6