The Customer: How to Map out their Journey (BITE SIZE)

What are the critical points in the customer journey, and how can you make sure their experience is a positive one?
3.68 (252 reviews)
Udemy
platform
English
language
Management
category
Learoy Tonight
instructor
The Customer: How to Map out their Journey (BITE SIZE)
2 044
students
32 mins
content
Dec 2021
last update
$13.99
regular price

What you will learn

Place your customer at the front of your business

Recognise actions that can damage a customer centric culture

Develop a customer centric service strategy

Prevent potential customer pain points

Create an environment that enables customer retention

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Screenshot 1 – The Customer: How to Map out their Journey (BITE SIZE)
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Screenshot 2 – The Customer: How to Map out their Journey (BITE SIZE)
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Screenshot 3 – The Customer: How to Map out their Journey (BITE SIZE)
The Customer: How to Map out their Journey (BITE SIZE) – Screenshot 4
Screenshot 4 – The Customer: How to Map out their Journey (BITE SIZE)

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640046
udemy ID
14/10/2015
course created date
22/11/2019
course indexed date
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course submited by
The Customer: How to Map out their Journey (BITE SIZE) - | Comidoc