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Course topic

  1. Topics
  2. Business
  3. Customer Experience (CX) Mgmt

Customer Experience (CX) Mgmt

Also indexed asCX Management · Customer Engagement · Client Experience

Master customer experience management to enhance satisfaction, build loyalty, and optimize every interaction across the customer lifecycle.

Courses indexed
142
Live offers
15
Free & coupon courses onlyChange view
Certified Chief Customer Experience Officer Executive
Instructor Abdellatif Abid
Abdellatif Abid
1 course
English
Certified Chief Customer Experience Officer Executive

Certified Chief Customer Experience Officer Executive

(4.50 with 4 reviews)
107
students
N/A
content
Aug 2024
updated
$14.99
Giải pháp nâng cao Chất lượng dịch vụ trong Cửa hàng bán lẻ
Instructor THANH TÂM NGUYỄN
THANH TÂM NGUYỄN
1 course
Vietnamese
Giải pháp nâng cao Chất lượng dịch vụ trong Cửa hàng bán lẻ

Giải pháp nâng cao Chất lượng dịch vụ trong Cửa hàng bán lẻ

(5.00 with 1 reviews)
263
students
1.9 hours
content
Dec 2025
updated
$14.99
Master Course in Customer Relationship Management (CRM) 5.0
Instructor Dr. José Prabhu J
Dr. José Prabhu J
1 course
English
Master Course in Customer Relationship Management (CRM) 5.0

Master Course in Customer Relationship Management (CRM) 5.0

(4.22 with 322 reviews)
15.6K
students
52 minutes
content
Jul 2025
updated
$14.99
Team Building and Customer Delight
Instructor Prof Robert Ebo Hinson
Prof Robert Ebo Hinson
1 course
English
Team Building and Customer Delight

Team Building and Customer Delight

(4.45 with 381 reviews)
3.8K
students
1.4 hours
content
Mar 2020
updated
FREE
Customer Service: 6 Keys To Exceptional Customer Service
Instructor Expert Academy
Expert Academy
1 course
English
Customer Service: 6 Keys To Exceptional Customer Service

Customer Service: 6 Keys To Exceptional Customer Service

(4.61 with 5.3K reviews)
18.9K
students
1.8 hours
content
Mar 2026
updated
$11.99
١٥ - ١٦ - إدارة قنوات التسویق والتجزئة
Instructor Shehab Rashad
Shehab Rashad
1 course
Arabic
١٥ - ١٦ - إدارة قنوات التسویق والتجزئة

١٥ - ١٦ - إدارة قنوات التسویق والتجزئة

(4.42 with 13 reviews)
1.6K
students
3.1 hours
content
Sep 2025
updated
$14.99
Customer Service Excellence Training
Instructor Dr. Stacy vC (PhD)
Dr. Stacy vC (PhD)
1 course
English
Customer Service Excellence Training

Customer Service Excellence Training

(3.83 with 6 reviews)
59
students
54 minutes
content
Dec 2025
updated
FREE
Teachableの使い方#10：受講生のカスタマー体験を理解
Instructor 石崎力也 (RIKIYA ISHIZAKI)
石崎力也 (RIKIYA ISHIZAKI)
1 course
Japanese
Teachableの使い方#10：受講生のカスタマー体験を理解

Teachableの使い方#10：受講生のカスタマー体験を理解

114
students
56 minutes
content
Dec 2023
updated
FREE
Advanced Certificate in Customer Experience Management
Instructor MTF Institute of Management, Technology and Finance
MTF Institute of Management, Technology and Finance
1 course
English
Advanced Certificate in Customer Experience Management

Advanced Certificate in Customer Experience Management

(4.59 with 344 reviews)
10.8K
students
4.7 hours
content
Feb 2026
updated
$17.99
CX Execution: From Insight to Implementation
Instructor MTF Institute of Management, Technology and Finance
MTF Institute of Management, Technology and Finance
1 course
English
CX Execution: From Insight to Implementation

CX Execution: From Insight to Implementation

100
students
1.1 hours
content
May 2026
updated
$14.99
Customer Experience Analytics, Metrics & ROI
Instructor MTF Institute of Management, Technology and Finance
MTF Institute of Management, Technology and Finance
1 course
English
Customer Experience Analytics, Metrics & ROI

Customer Experience Analytics, Metrics & ROI

100
students
1.1 hours
content
May 2026
updated
$24.99
Customer Experience Management (CX): Frameworks & Strategies
Instructor MTF Institute of Management, Technology and Finance
MTF Institute of Management, Technology and Finance
1 course
English
Customer Experience Management (CX): Frameworks & Strategies

Customer Experience Management (CX): Frameworks & Strategies

(4.30 with 70 reviews)
7.2K
students
6.3 hours
content
Feb 2026
updated
$17.99
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Topics related to Customer Experience (CX) Mgmt

  • 01Customer Loyalty Programs41
  • 02Service Excellence79
  • 03Journey Mapping46
  • 04Customer Satisfaction41
  • 05Service Excellence13
  • 06Customer Service Management55
  • 07Customer Retention & Loyalty112
  • 08Customer Support Skills133
  • 09CX Strategy & Design12
  • 10Satisfaction & Metrics6