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Course topic

ITIL Best Practices

  1. Topics
  2. IT & Software
  3. ITIL Best Practices
Also indexed asITIL Framework · IT Service Management · ITSM Best Practices

Implement proven strategies for IT asset and configuration management success.

  1. Topics
  2. IT & Software
  3. ITIL Best Practices
Also indexed asITIL Framework · IT Service Management · ITSM Best Practices
Courses indexed
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Biblioteca de boas práticas de gestão de TI (GSTI/ITSM) v3
Instructor George de Almeida Menezes
George de Almeida Menezes
1 course
Portuguese
Biblioteca de boas práticas de gestão de TI (GSTI/ITSM) v3

Biblioteca de boas práticas de gestão de TI (GSTI/ITSM) v3

(4.89 with 1.4K reviews)
5.1K
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students
23 hours
content
Jul 2024
updated
$12.99
Incident management and Major incident management
Instructor Mark Grey
Mark Grey
1 course
English
Incident management and Major incident management

Incident management and Major incident management

(4.47 with 118 reviews)
1.6K
students
3.3 hours
content
Jul 2026
updated
$12.99
ITSM Fundamentals: Integrando ITIL, COBIT, CMMi, e ISO 20000
Instructor Felipe Ramírez, PhD.
Felipe Ramírez, PhD.
1 course
Spanish
ITSM Fundamentals: Integrando ITIL, COBIT, CMMi, e ISO 20000

ITSM Fundamentals: Integrando ITIL, COBIT, CMMi, e ISO 20000

(4.43 with 29 reviews)
101
students
2.9 hours
content
Jul 2025
updated
$14.99
Get a job in Hardware Asset Management - the basics
Instructor Mark Grey
Mark Grey
1 course
English
Get a job in Hardware Asset Management - the basics

Get a job in Hardware Asset Management - the basics

(4.50 with 5 reviews)
73
students
3.1 hours
content
Dec 2025
updated
$14.99
Criando uma Central de Serviços Avançada com o GLPI
Instructor Adriano Lima
Adriano Lima
1 course
Portuguese
Criando uma Central de Serviços Avançada com o GLPI

Criando uma Central de Serviços Avançada com o GLPI

(4.71 with 552 reviews)
2.0K
students
11 hours
content
Aug 2025
updated
$14.99
ITSM SERVICE DESK M1: Fundamentos e boas práticas
Instructor George de Almeida Menezes
George de Almeida Menezes
1 course
Portuguese
ITSM SERVICE DESK M1: Fundamentos e boas práticas

ITSM SERVICE DESK M1: Fundamentos e boas práticas

(4.63 with 89 reviews)
170
students
5.0 hours
content
Oct 2022
updated
$14.99
Fundamentals of SLA in IT Service Management..
Instructor Mana Dowlatshahi Yeganeh
Mana Dowlatshahi Yeganeh
1 course
English
Fundamentals of SLA in IT Service Management..

Fundamentals of SLA in IT Service Management..

(4.46 with 23 reviews)
472
students
33 hours
content
Mar 2026
updated
$14.99
CMDB Done Right with ServiceNow
Instructor Shivraj Vichare
Shivraj Vichare
1 course
English
CMDB Done Right with ServiceNow

CMDB Done Right with ServiceNow

(3.92 with 340 reviews)
1.7K
students
1.9 hours
content
Apr 2018
updated
$14.99

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