ITIL Help Desk Operations: Best Practices

A practical guide to operations of an ITIL service / help desk and the things you should do to set these up
4.31 (21 reviews)
Udemy
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English
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Operations
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instructor
ITIL Help Desk Operations: Best Practices
3 463
students
1.5 hours
content
Jun 2023
last update
$13.99
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What you will learn

Understand the basics of a Service Desk

What ITIL says about Service Desk

Understanding logistics of a working Service Desk

Reporting and other considerations when setting up your service desk

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5268478
udemy ID
12/04/2023
course created date
18/04/2023
course indexed date
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course submited by
ITIL Help Desk Operations: Best Practices - Coupon | Comidoc