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Course topic

Journey Mapping

  1. Topics
  2. Business
  3. Journey Mapping
Also indexed asService Mapping · Customer Journey · User Journey

Develop powerful journey maps to visualize and improve every touchpoint in the employee lifecycle.

  1. Topics
  2. Business
  3. Journey Mapping
Also indexed asService Mapping · Customer Journey · User Journey
Courses indexed
71
Live offers
14

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Customer Experience Foundations
Instructor Mohamed Othman
Mohamed Othman
1 course
Arabic
Customer Experience Foundations

Customer Experience Foundations

(4.95 with 10 reviews)
1.0K
students
6.7 hours
content
Dec 2025
updated
$14.99
Experiência do Consumidor & Fidelização de Clientes
Instructor Mario Neubern
Mario Neubern
1 course
Portuguese
Experiência do Consumidor & Fidelização de Clientes

Experiência do Consumidor & Fidelização de Clientes

(4.51 with 62 reviews)
178
Customer Success, Powered by Generative AI
Instructor Héctor Peña • Official Udemy Partner
Héctor Peña • Official Udemy Partner
1 course
English
Customer Success, Powered by Generative AI

Customer Success, Powered by Generative AI

(4.40 with 5 reviews)
How to design your Customer Journey
Instructor Gregory Jenkins
Gregory Jenkins
1 course
English
How to design your Customer Journey

How to design your Customer Journey

(3.95 with 187 reviews)
4.6K
students
The One Conversation: how to fix or grow any business
Instructor Gregory Jenkins
Gregory Jenkins
1 course
English
The One Conversation: how to fix or grow any business

The One Conversation: how to fix or grow any business

(4.73 with 11 reviews)
1.2K
students
Design Thinking : Customer Journey Mapping
Instructor Dr. Nilakantasrinivasan J, Canopus Business Management Group
Dr. Nilakantasrinivasan J, Canopus Business Management Group
1 course
English
Design Thinking : Customer Journey Mapping

Design Thinking : Customer Journey Mapping

(4.13 with 464 reviews)
Learn Customer Journey Mapping with Personas for Beginners
Instructor Customer Experience 24/7
Customer Experience 24/7
1 course
English
Learn Customer Journey Mapping with Personas for Beginners

Learn Customer Journey Mapping with Personas for Beginners

(4.16 with 107 reviews)
Marketing automation 2024 : stratégie et outils
Instructor The next Job
The next Job
1 course
French
Marketing automation 2024 : stratégie et outils

Marketing automation 2024 : stratégie et outils

(4.71 with 14 reviews)
Certification in Customer Experience (CX) Consulting
Instructor Human and Emotion: CHRMI
Human and Emotion: CHRMI
1 course
English
Certification in Customer Experience (CX) Consulting

Certification in Customer Experience (CX) Consulting

(4.45 with 75 reviews)
Customer Journey Mapping For Online And Offline Business
Instructor Eric Yeboah
Eric Yeboah
1 course
English
Customer Journey Mapping For Online And Offline Business

Customer Journey Mapping For Online And Offline Business

(4.43 with 7 reviews)
B2B Marketing: Customer Journeys and Go-to-Market Strategy
Instructor Jay Shah
Jay Shah
1 course
English
B2B Marketing: Customer Journeys and Go-to-Market Strategy

B2B Marketing: Customer Journeys and Go-to-Market Strategy

(4.27 with 45 reviews)
Learn to Create Amazing Customer Experience Blueprints
Instructor Janne Ohtonen, PhD
Janne Ohtonen, PhD
1 course
English
Learn to Create Amazing Customer Experience Blueprints

Learn to Create Amazing Customer Experience Blueprints

(4.36 with 645 reviews)
17.5K
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