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Course topic

  1. Topics
  2. Business
  3. Journey Mapping

Journey Mapping

Also indexed asService Mapping · Customer Journey · User Journey

Develop powerful journey maps to visualize and improve every touchpoint in the employee lifecycle.

Courses indexed
46
Live offers
9
Free & coupon courses onlyChange view
AI-Powered Customer Experience (CX)
Instructor MTF Institute of Management, Technology and Finance
MTF Institute of Management, Technology and Finance
1 course
English
AI-Powered Customer Experience (CX)

AI-Powered Customer Experience (CX)

(4.28 with 29 reviews)
6.0K
students
11 hours
content
Feb 2026
updated
$12.99
Advanced Certificate in Customer Experience Management
Instructor MTF Institute of Management, Technology and Finance
MTF Institute of Management, Technology and Finance
1 course
English
Advanced Certificate in Customer Experience Management

Advanced Certificate in Customer Experience Management

(4.59 with 344 reviews)
10.8K
students
4.7 hours
content
Feb 2026
updated
$17.99
Customer Experience Management (CX): Frameworks & Strategies
Instructor MTF Institute of Management, Technology and Finance
MTF Institute of Management, Technology and Finance
1 course
English
Customer Experience Management (CX): Frameworks & Strategies

Customer Experience Management (CX): Frameworks & Strategies

(4.30 with 70 reviews)
7.2K
students
6.3 hours
content
Feb 2026
updated
$17.99
Customer Service: Journey Mapping, CRM & Customer Retention
Instructor Valentine Ifenna Okolo
Valentine Ifenna Okolo
1 course
English
Customer Service: Journey Mapping, CRM & Customer Retention

Customer Service: Journey Mapping, CRM & Customer Retention

(4.97 with 56 reviews)
1.2K
students
2.7 hours
content
Jan 2026
updated
$14.99
Product Analytics Mastery: Data-Driven Growth & Insights
Instructor Santiago Tacoronte
Santiago Tacoronte
1 course
English
Product Analytics Mastery: Data-Driven Growth & Insights

Product Analytics Mastery: Data-Driven Growth & Insights

(4.57 with 117 reviews)
4.2K
students
3.3 hours
content
Jan 2026
updated
$17.99
(Inbound Marketing) التسويق بنظرية الإنباوند
Instructor Polat Can
Polat Can
1 course
Arabic
(Inbound Marketing) التسويق بنظرية الإنباوند

(Inbound Marketing) التسويق بنظرية الإنباوند

(4.58 with 573 reviews)
10.1K
students
1.7 hours
content
Dec 2017
updated
FREE
UX Foundations: Thinking, Mapping, and Insights
Instructor Petar Vrandečić
Petar Vrandečić
1 course
English
UX Foundations: Thinking, Mapping, and Insights

UX Foundations: Thinking, Mapping, and Insights

(5.00 with 23 reviews)
930
students
1.8 hours
content
Jan 2026
updated
$14.99
Employee Experience & Engagement Mastery- HR Design Thinking
Instructor NextGen HR Academy | Meghana
NextGen HR Academy | Meghana
1 course
English
Employee Experience & Engagement Mastery- HR Design Thinking

Employee Experience & Engagement Mastery- HR Design Thinking

(4.62 with 21 reviews)
2.0K
students
1.8 hours
content
Apr 2026
updated
$14.99
Brand Marketing Bootcamp: Build Actionable An Marketing Plan
Instructor Scott Adam Lancaster | 31,000+ Students | Entrepreneur | Leading Brand Development Consultant
Scott Adam Lancaster | 31,000+ Students | Entrepreneur | Leading Brand Development Consultant
1 course
English
Brand Marketing Bootcamp: Build Actionable An Marketing Plan

Brand Marketing Bootcamp: Build Actionable An Marketing Plan

(4.76 with 21 reviews)
136
students
6.2 hours
content
May 2024
updated
$14.99
AI for Marketing: Build & implement an AI Marketing strategy
Instructor Thalita Milan | Marketing Automation & HubSpot expert
Thalita Milan | Marketing Automation & HubSpot expert
1 course
English
AI for Marketing: Build & implement an AI Marketing strategy

AI for Marketing: Build & implement an AI Marketing strategy

(4.47 with 290 reviews)
1.7K
students
4.9 hours
content
Sep 2025
updated
$14.99
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Topics related to Journey Mapping

  • 01Customer Experience (CX) Mgmt141
  • 02CX Strategy & Design12
  • 03User Personas16
  • 04
Customer Success Management36
  • 05Growth Analytics8
  • 06Value Prop & Messaging42
  • 07Voice of Customer (VoC)12
  • 08Design Thinking for Products139
  • 09User Research Techniques56
  • 10Sales Funnel Mastery66