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Course topic

Voice of Customer (VoC)

  1. Topics
  2. Business
  3. Voice of Customer (VoC)
Also indexed asVOC Programs · Customer Insights · Feedback Analysis

Implement VOC programs to capture feedback, measure satisfaction, and derive actionable business insights.

  1. Topics
  2. Business
  3. Voice of Customer (VoC)
Also indexed asVOC Programs · Customer Insights · Feedback Analysis
Courses indexed
15
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AI for Customer Experience: VoC, Journeys & Personalization
Instructor MTF INSTITUTE SCHOOL OF PROFESSIONAL EDUCATION
MTF INSTITUTE SCHOOL OF PROFESSIONAL EDUCATION
1 course
English
AI for Customer Experience: VoC, Journeys & Personalization

AI for Customer Experience: VoC, Journeys & Personalization

12
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100
students
1.1 hours
content
Oct 2026
updated
$14.99
Utilizing AI for Customer Feedback Analysis
Instructor Mana Dowlatshahi Yeganeh
Mana Dowlatshahi Yeganeh
1 course
English
Utilizing AI for Customer Feedback Analysis

Utilizing AI for Customer Feedback Analysis

(4.57 with 7 reviews)
307
students
21 hours
content
Apr 2026
updated
$12.99
Kano Analysis Expert - Basics to Advanced (Accredited)
Instructor Sandeep Kumar ­ Quality Gurus Inc.
Sandeep Kumar ­ Quality Gurus Inc.
1 course
English
Kano Analysis Expert - Basics to Advanced (Accredited)

Kano Analysis Expert - Basics to Advanced (Accredited)

(4.56 with 153 reviews)
2.0K
students
1.9 hours
content
Feb 2026
updated
$11.99
あなたのお店を人気店にする！自然とネットショップの評価を高め売上げをどんどん伸ばす質の高いお客様の声の集め方と活用方法！
Instructor カミヤ トシノリ
カミヤ トシノリ
1 course
Japanese
あなたのお店を人気店にする！自然とネットショップの評価を高め売上げをどんどん伸ばす質の高いお客様の声の集め方と活用方法！

あなたのお店を人気店にする！自然とネットショップの評価を高め売上げをどんどん伸ばす質の高いお客様の声の集め方と活用方法！

(5.00 with 3 reviews)
69
students
1.0 hours
content
Mar 2025
updated
$14.99
[Global Thinking A to Z] 비즈니스 영어 파트너 - 사내업무 및 VOC
Instructor 웅진씽크빅 어학
웅진씽크빅 어학
1 course
Korean
[Global Thinking A to Z] 비즈니스 영어 파트너 - 사내업무 및 VOC

[Global Thinking A to Z] 비즈니스 영어 파트너 - 사내업무 및 VOC

0
students
7.0 hours
content
Dec 2022
updated
$109.99
SALES LESSONS - from the customers you're selling to
Instructor Andy Edwards
Andy Edwards
1 course
English
SALES LESSONS - from the customers you're selling to

SALES LESSONS - from the customers you're selling to

(4.47 with 20 reviews)
146
students
2.3 hours
content
Aug 2022
updated
$14.99
Voice of the Customer: Toolkit
Instructor Business Improvement Solutions
Business Improvement Solutions
1 course
English
Voice of the Customer: Toolkit

Voice of the Customer: Toolkit

(4.58 with 749 reviews)
6.9K
students
3.8 hours
content
Nov 2025
updated
$14.99
NPS_Net Promoter Score
Instructor Taşkın Cengiz
Taşkın Cengiz
1 course
Turkish
NPS_Net Promoter Score

NPS_Net Promoter Score

(4.46 with 12 reviews)
114
students
43 minutes
content
Aug 2020
updated
$22.99
User Feedback Surveys: Fundamentals
Instructor Matthew Niederberger
Matthew Niederberger
1 course
English
User Feedback Surveys: Fundamentals

User Feedback Surveys: Fundamentals

(4.32 with 17 reviews)
657
students
10 hours
content
Mar 2014
updated
$14.99
Certification in Customer Experience (CX) Consulting
Instructor Human and Emotion: CHRMI
Human and Emotion: CHRMI
1 course
English
Certification in Customer Experience (CX) Consulting

Certification in Customer Experience (CX) Consulting

(4.45 with 75 reviews)
1.1K
students
11 hours
content
Feb 2025
updated
$17.99
Six Sigma Black Belt: Certified QFD Specialist (Accredited)
Instructor Advanced Innovation Group Pro Excellence (AIGPE)
Advanced Innovation Group Pro Excellence (AIGPE)
1 course
English
Six Sigma Black Belt: Certified QFD Specialist (Accredited)

Six Sigma Black Belt: Certified QFD Specialist (Accredited)

(4.61 with 1.5K reviews)
6.3K
students
1.0 hours
content
Apr 2026
updated
$14.99
Six Sigma Green Belt: Kano Analysis Specialist (Accredited)
Instructor Advanced Innovation Group Pro Excellence (AIGPE)
Advanced Innovation Group Pro Excellence (AIGPE)
1 course
English
Six Sigma Green Belt: Kano Analysis Specialist (Accredited)

Six Sigma Green Belt: Kano Analysis Specialist (Accredited)

(4.57 with 826 reviews)
4.4K
students
1.2 hours
content
Apr 2026
updated
$14.99

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