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Course topic

  1. Topics
  2. Business
  3. Voice of Customer (VoC)

Voice of Customer (VoC)

Also indexed asVOC Programs · Customer Insights · Feedback Analysis

Implement VOC programs to capture feedback, measure satisfaction, and derive actionable business insights.

Courses indexed
12
Live offers
0
Free & coupon courses onlyChange view
[Global Thinking A to Z] 비즈니스 영어 파트너 - 사내업무 및 VOC
Instructor 웅진씽크빅 어학
웅진씽크빅 어학
1 course
Korean
[Global Thinking A to Z] 비즈니스 영어 파트너 - 사내업무 및 VOC

[Global Thinking A to Z] 비즈니스 영어 파트너 - 사내업무 및 VOC

0
students
7.0 hours
content
Dec 2022
updated
$109.99
SALES LESSONS - from the customers you're selling to
Instructor Andy Edwards
Andy Edwards
1 course
English
SALES LESSONS - from the customers you're selling to

SALES LESSONS - from the customers you're selling to

(4.47 with 20 reviews)
146
students
2.3 hours
content
Aug 2022
updated
$14.99
Voice of the Customer: Toolkit
Instructor Business Improvement Solutions
Business Improvement Solutions
1 course
English
Voice of the Customer: Toolkit

Voice of the Customer: Toolkit

(4.58 with 749 reviews)
6.9K
students
3.8 hours
content
Nov 2025
updated
$14.99
NPS_Net Promoter Score
Instructor Taşkın Cengiz
Taşkın Cengiz
1 course
Turkish
NPS_Net Promoter Score

NPS_Net Promoter Score

(4.46 with 12 reviews)
114
students
43 minutes
content
Aug 2020
updated
$22.99
User Feedback Surveys: Fundamentals
Instructor Matthew Niederberger
Matthew Niederberger
1 course
English
User Feedback Surveys: Fundamentals

User Feedback Surveys: Fundamentals

(4.32 with 17 reviews)
657
students
10 hours
content
Mar 2014
updated
$14.99
Kano Analysis Expert - Basics to Advanced (Accredited)
Instructor Sandeep Kumar, ­ Quality Gurus Inc.
Sandeep Kumar, ­ Quality Gurus Inc.
1 course
English
Kano Analysis Expert - Basics to Advanced (Accredited)

Kano Analysis Expert - Basics to Advanced (Accredited)

(4.53 with 149 reviews)
1.9K
students
1.9 hours
content
Feb 2026
updated
$14.99
Certification in Customer Experience (CX) Consulting
Instructor Human and Emotion: CHRMI
Human and Emotion: CHRMI
1 course
English
Certification in Customer Experience (CX) Consulting

Certification in Customer Experience (CX) Consulting

(4.45 with 75 reviews)
1.1K
students
11 hours
content
Feb 2025
updated
$17.99
Six Sigma Black Belt: Certified QFD Specialist (Accredited)
Instructor Advanced Innovation Group Pro Excellence (AIGPE)
Advanced Innovation Group Pro Excellence (AIGPE)
1 course
English
Six Sigma Black Belt: Certified QFD Specialist (Accredited)

Six Sigma Black Belt: Certified QFD Specialist (Accredited)

(4.61 with 1.5K reviews)
6.3K
students
1.0 hours
content
Apr 2026
updated
$14.99
Six Sigma Green Belt: Kano Analysis Specialist (Accredited)
Instructor Advanced Innovation Group Pro Excellence (AIGPE)
Advanced Innovation Group Pro Excellence (AIGPE)
1 course
English
Six Sigma Green Belt: Kano Analysis Specialist (Accredited)

Six Sigma Green Belt: Kano Analysis Specialist (Accredited)

(4.57 with 826 reviews)
4.4K
students
1.2 hours
content
Apr 2026
updated
$14.99
Kano Analysis Model
Instructor Business Improvement Solutions
Business Improvement Solutions
1 course
English
Kano Analysis Model

Kano Analysis Model

(4.82 with 77 reviews)
3.9K
students
2.5 hours
content
Nov 2025
updated
$14.99
Customer Experience Management (CX): Frameworks & Strategies
Instructor MTF Institute of Management, Technology and Finance
MTF Institute of Management, Technology and Finance
1 course
English
Customer Experience Management (CX): Frameworks & Strategies

Customer Experience Management (CX): Frameworks & Strategies

(4.30 with 70 reviews)
7.2K
students
6.3 hours
content
Feb 2026
updated
$17.99
Marketing & Customer Experience Management CXM Excellence
Instructor MTF Institute of Management, Technology and Finance
MTF Institute of Management, Technology and Finance
1 course
English
Marketing & Customer Experience Management CXM Excellence

Marketing & Customer Experience Management CXM Excellence

(4.54 with 111 reviews)
11.4K
students
4.5 hours
content
Oct 2025
updated
$17.99

Continue exploring

Topics related to Voice of Customer (VoC)

  • 01Kano Model Analysis4
  • 02Customer Experience (CX) Mgmt141
  • 03Customer Satisfaction41
  • 04Journey Mapping46
  • 05Business Strategy1013
  • 06Six Sigma Methodology86