Kano Analysis Expert - Basics to Advanced (Accredited)

🎓 Course Title: Kano Analysis Expert - Basics to Advanced

Course Headline: Master the Art of Prioritizing Customer Needs with Kano Model Analysis

Unlock the Secrets of Customer Satisfaction with Our Comprehensive Kano Model Course!

Course Description:

🎓 Key Features:

• Hands-On Learning: This course is designed to provide you with practical tools and templates to conduct a detailed Kano Analysis. You'll learn by doing, applying the concepts in real-world scenarios.

• Expert Guidance: Led by Sandeep Kumar of Quality Gurics Inc., an expert in quality management and customer satisfaction analysis, you're in capable hands.

• Interactive Content: Engage with content that combines video lectures, interactive exercises, and real-world examples to deepen your understanding of the Kano Model.

• Certification Option: Upon completion, you have the option to apply for a certification exam offered by Quality Gurics Inc. at no additional cost. Earn a Verified Certification to showcase your expertise in Kano Analysis! (Note: Participation in the certification exam is optional.)

Course Outline:

• Introduction to Kano Model: We'll start with the fundamentals, understanding the history and application of the Kano Model within customer satisfaction.

• Practical Application: You'll learn how to use Microsoft Excel and Google Forms to collect and analyze customer feedback effectively.

• Kano Survey Questionnaire: Discover how to craft questions that reveal the true nature of product features—whether they are Must-be, One-dimensional, Attractive, or Indifferent, or even Reverse Quality.

• Data Analysis with Excel: Dive into advanced Excel functions like INDEX, XMATCH, and COUNTIF to analyze customer responses accurately and efficiently.

• Feature Classification: Learn how to classify features based on customer feedback using a robust summary table for each feature.

• Graphical Representation: Transform your data into visual insights with Better/Worst Plots, making it easier to prioritize product development initiatives.

Why Choose This Course?

• Real-World Skills: The tools and templates you'll learn are directly applicable to real-world business scenarios.

• Scalable Solutions: Learn how to handle large-scale surveys without the hassle of manual calculations.

• Broad Applicability: This analysis is not just for product development; it's also a powerful tool for Six Sigma professionals and improvement experts.

• Certification Edge: Achieving certification upon course completion sets you apart in your career and demonstrates your commitment to excellence in quality management.

Join us now and embark on a journey to understand, master, and apply Kano Analysis for exceptional product development and customer satisfaction! 🚀

Enroll today and unlock the full potential of your analytical skills with Kano Analysis Expert - Basics to Advanced course by Sandeep Kumar at Quality Gurus Inc. 🎓✨