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Course topic

  1. Topics
  2. Business
  3. Journey Mapping

Journey Mapping

Also indexed asService Mapping · Customer Journey · User Journey

Develop powerful journey maps to visualize and improve every touchpoint in the employee lifecycle.

Courses indexed
46
Live offers
9
Free & coupon courses onlyChange view
The One Conversation: how to fix or grow any business
Instructor Gregory Jenkins
Gregory Jenkins
1 course
English
The One Conversation: how to fix or grow any business

The One Conversation: how to fix or grow any business

(4.73 with 11 reviews)
1.2K
students
1.3 hours
content
Jan 2021
updated
FREE
Design Thinking : Customer Journey Mapping
Instructor Dr. Nilakantasrinivasan J, Canopus Business Management Group
Dr. Nilakantasrinivasan J, Canopus Business Management Group
1 course
English
Design Thinking : Customer Journey Mapping

Design Thinking : Customer Journey Mapping

(4.13 with 464 reviews)
2.7K
students
1.1 hours
content
Feb 2026
updated
$14.99
Learn Customer Journey Mapping with Personas for Beginners
Instructor Customer Experience 24/7
Customer Experience 24/7
1 course
English
Learn Customer Journey Mapping with Personas for Beginners

Learn Customer Journey Mapping with Personas for Beginners

(4.16 with 107 reviews)
402
students
1.3 hours
content
Sep 2022
updated
$14.99
Marketing automation 2024 : stratégie et outils
Instructor The next Job
The next Job
1 course
French
Marketing automation 2024 : stratégie et outils

Marketing automation 2024 : stratégie et outils

(4.71 with 14 reviews)
465
students
1.4 hours
content
Dec 2024
updated
$149.99
Certification in Customer Experience (CX) Consulting
Instructor Human and Emotion: CHRMI
Human and Emotion: CHRMI
1 course
English
Certification in Customer Experience (CX) Consulting

Certification in Customer Experience (CX) Consulting

(4.45 with 75 reviews)
1.1K
students
11 hours
content
Feb 2025
updated
$17.99
Customer Journey Mapping For Online And Offline Business
Instructor Eric Yeboah
Eric Yeboah
1 course
English
Customer Journey Mapping For Online And Offline Business

Customer Journey Mapping For Online And Offline Business

(4.43 with 7 reviews)
15
students
1.5 hours
content
Mar 2026
updated
$14.99
B2B Marketing: Customer Journeys and Go-to-Market Strategy
Instructor Jay Shah
Jay Shah
1 course
English
B2B Marketing: Customer Journeys and Go-to-Market Strategy

B2B Marketing: Customer Journeys and Go-to-Market Strategy

(4.27 with 45 reviews)
194
students
1.3 hours
content
Jun 2021
updated
$14.99
Learn to Create Amazing Customer Experience Blueprints
Instructor Janne Ohtonen, PhD
Janne Ohtonen, PhD
1 course
English
Learn to Create Amazing Customer Experience Blueprints

Learn to Create Amazing Customer Experience Blueprints

(4.36 with 645 reviews)
17.5K
students
47 minutes
content
Jun 2018
updated
FREE
Customer Experience Management - Customer Journey Mapping
Instructor LS Consulting
LS Consulting
1 course
English
Customer Experience Management - Customer Journey Mapping

Customer Experience Management - Customer Journey Mapping

(3.80 with 218 reviews)
969
students
5.9 hours
content
Mar 2022
updated
$14.99
Comment améliorer sa performance commerciale - Eric Vérin
Instructor Philippe de Albert Académie
Philippe de Albert Académie
1 course
French
Comment améliorer sa performance commerciale - Eric Vérin

Comment améliorer sa performance commerciale - Eric Vérin

(4.29 with 95 reviews)
293
students
42 minutes
content
Jun 2024
updated
$14.99
Master Course in Customer Relationship Management (CRM) 5.0
Instructor Dr. José Prabhu J
Dr. José Prabhu J
1 course
English
Master Course in Customer Relationship Management (CRM) 5.0

Master Course in Customer Relationship Management (CRM) 5.0

(4.22 with 322 reviews)
15.6K
students
52 minutes
content
Jul 2025
updated
$14.99
Salesforce Marketing Cloud Consultant Certification Prep
Instructor Oussama Allot
Oussama Allot
1 course
English
Salesforce Marketing Cloud Consultant Certification Prep

Salesforce Marketing Cloud Consultant Certification Prep

508
students
N/A
content
Feb 2026
updated
$14.99
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Continue exploring

Topics related to Journey Mapping

  • 01Customer Experience (CX) Mgmt141
  • 02CX Strategy & Design12
  • 03User Personas16
  • 04
Customer Success Management36
  • 05Growth Analytics8
  • 06Value Prop & Messaging42
  • 07Voice of Customer (VoC)12
  • 08Design Thinking for Products139
  • 09User Research Techniques56
  • 10Sales Funnel Mastery66