ISO/IEC 20000 - IT Service Management Lead Auditor Exam

ISO 20000-1 Online Practice Exam | Validate your ISO 20000, SMS knowledge, experience & skills | 3 Audit Cases
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ISO/IEC 20000 - IT Service Management Lead Auditor Exam
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63 questions
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Mar 2023
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$44.99
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Why take this course?

🚂 ISO/IEC 20000 - IT Service Management Lead Auditor Online Practice Exam

🚀 Validate Your Skills!

Are you ready to put your ISO 20000-1 knowledge to the test? This comprehensive online course is designed for professionals who manage or implement ISO 20000 in their organizations, whether you're a beginner or an expert. Our Lead Auditor Practice Exam is the perfect way to validate and enhance your expertise in IT Service Management (ITSM) and prepare for the official certification exam.

🎓 Course Overview:

  • 📘 ISO/IEC 20000-1:2018 Standard Explained: Learn about the core concepts, leadership role, support functions, operation controls, and internal auditing as per the new standard.
  • 🌍 Understand the High-Level Structure (HLS): Get familiar with how the HLS applies to ISO 20000-1:2018.
  • ⚫️ PDCA Approach: Master the Plan-Do-Check-Act cycle that is fundamental to ITSM.
  • 🔍 Internal Auditing: Learn how to conduct internal audits and understand their importance in maintaining compliance.
  • 🚀 Leadership Role: Understand your role as a leader in service management systems.
  • 📈 Improvement Strategies: Discover effective ways to improve IT services based on the ISO 20000 standard.
  • 🤝 Realistic Practice: Take on 3 detailed audit case studies and select the right options. Get explanations for your choices and learn from the insights provided.

🎯 Key Features:

  • Self-Assessment: Evaluate your knowledge and skills in a simulated environment.
  • Certification Eligibility: Qualify with an 80% score to receive a certificate (manual application process, awarded at the end of the month).
  • Exclusive Case Studies: Engage with 3 audit case studies that provide practical application of your knowledge.
  • MCQ-Based Testing: Participate in a multi-choice question format that mimics the official Lead Auditor Certification (LAC) exam.
  • Realistic Simulation: Post your answers for the case studies and get feedback from the instructor.
  • Explanation of Answers: Receive a result sheet with correct answers and explanations to enhance your learning.

📚 Additional Learning Resources:

  • Official LAC Exam Differences: Understand how our practice exam differs from the official LAC exam.
  • Future Content Updates: Anticipate additional case studies and content to further support your learning journey.
  • ISO 20000-1 Knowledge Gap? Take ISO 20000 courses on Udemy or consult with the instructor for guidance.

💡 Learning Outcomes:

  • Enhance your understanding of IT Service Management based on ISO standards.
  • Prepare effectively for the official ISO 20000-1 Lead Auditor certification exam.
  • Develop practical skills through real-world scenario application.
  • Confidently demonstrate your expertise in service management auditing.

🛠️ One Month Money Back Guarantee:

  • Sign up with confidence, knowing that you have a full month to explore the course and receive a refund if not satisfied (no need for inquiry).

💬 Ask Questions & Report Complaints:

  • Utilize the discussion forum for any queries or issues related to the course content.

Embark on your journey to mastering IT Service Management with our ISO 20000-1 Lead Auditor Online Practice Exam today! 🌟

Note: Ensure you purchase the ISO 20000-1 standard from the ISO store, as it is a copyrighted document.

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21/02/2022
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