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Course topic

IT Operations & Support

  1. Topics
  2. IT & Software
  3. IT Operations & Support
Also indexed asIT Support · Service Operations · Help Desk

Optimize daily IT operations, including incident, problem, and service request management, for reliable and efficient service delivery.

  1. Topics
  2. IT & Software
  3. IT Operations & Support
Also indexed asIT Support · Service Operations · Help Desk
Courses indexed
75
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7

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Advanced IT Troubleshooting for Helpdesk Support Technicians
Instructor John Courtenay
John Courtenay
1 course
English
Advanced IT Troubleshooting for Helpdesk Support Technicians

Advanced IT Troubleshooting for Helpdesk Support Technicians

(4.46 with 1.3K reviews)
47.5K
students
32 minutes
content
Dec 2025
updated
$17.99
Help Desk - Technician
Instructor The Art Of Service
The Art Of Service
1 course
English
Help Desk - Technician

Help Desk - Technician

(4.29 with 98 reviews)
451
students
IT service operations and Service Desk management
Instructor Danil Dintsis
Danil Dintsis
1 course
English
IT service operations and Service Desk management

IT service operations and Service Desk management

(4.54 with 7.0K reviews)
The Complete Splunk Fundamentals 1 Training Course
Instructor Ableversity Incorporated
Ableversity Incorporated
1 course
English
The Complete Splunk Fundamentals 1 Training Course

The Complete Splunk Fundamentals 1 Training Course

(4.48 with 1.1K reviews)
5.3K
Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Instructor Tareq Tech
Tareq Tech
1 course
English
Desktop IT Support Level 1 & 2 in real life (Troubleshooting

Desktop IT Support Level 1 & 2 in real life (Troubleshooting

(4.31 with 2.2K reviews)
8.5K
Entegre Ürün Destek Elemanları ve Aktiviteler
Instructor Erkan Ergen, CSEP
Erkan Ergen, CSEP
1 course
Turkish
Entegre Ürün Destek Elemanları ve Aktiviteler

Entegre Ürün Destek Elemanları ve Aktiviteler

(5.00 with 5 reviews)
399
Métricas para Help Desk e Service Desk
Instructor Roberto Cohen
Roberto Cohen
1 course
Portuguese
Métricas para Help Desk e Service Desk

Métricas para Help Desk e Service Desk

(4.72 with 107 reviews)
268
100-140 Cisco Certified Support Technician IT Support Tests
Instructor Nex Arc
Nex Arc
1 course
English
100-140 Cisco Certified Support Technician IT Support Tests
ONLY
99 left

100-140 Cisco Certified Support Technician IT Support Tests

(5.00 with 5 reviews)
Monitoramento com Checkmk - Pra Ontem
Instructor Paulo Adriano Almeida Santana
Paulo Adriano Almeida Santana
1 course
Portuguese
Monitoramento com Checkmk - Pra Ontem

Monitoramento com Checkmk - Pra Ontem

(4.43 with 62 reviews)
588
students
CompTIA A+ 220-1202 (V15) Core 2 Exam Questions
Instructor Know Direct
Know Direct
1 course
English
CompTIA A+ 220-1202 (V15) Core 2 Exam Questions

CompTIA A+ 220-1202 (V15) Core 2 Exam Questions

2
students
Production Support - Site Reliability Engineer
Instructor Nidhi Singh
Nidhi Singh
1 course
English
Production Support - Site Reliability Engineer

Production Support - Site Reliability Engineer

(4.45 with 7.3K reviews)
20.7K
Gestão da Tecnologia da Informação (2026)
Instructor Luiza Silva | 20.000+ Alunos
Luiza Silva | 20.000+ Alunos
1 course
Portuguese
Gestão da Tecnologia da Informação (2026)

Gestão da Tecnologia da Informação (2026)

(4.63 with 94 reviews)
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