Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT
4.22 (2057 reviews)
7 957
students
9 hours
content
May 2024
last update
$99.99
regular price
What you will learn
Backup Data from Dead Computer
The security database on the server does not have a computer ( most common issue )
Bitlocker issue how to suspend and get the Bitlocker Code
Changing Tape Library Server Storage
Change hard disk for the Server
Rest Password
Restore User Profile
Cannot join the domain
Replace the hard disk or backup from dead laptop
Connect Cisco Switch Or Router via Console Cable
Replace RAM or Increase
Monitor issues
Docking Station issues
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Our Verdict
The 'Desktop IT Support Level 1 & 2 in Real Life (Troubleshooting)' course on Udemy offers valuable insights and practical knowledge for beginners looking to delve into IT support. The instructor's real-life scenario approach allows learners to grasp essential concepts and apply them in their roles. Though the instructor's accent can be challenging, and technical issues with quizzes persist, this course is still worth consideration for its engaging content and practical focus on L1 and L2 troubleshooting. However, potential students should be prepared for a slightly disjointed experience due to repetition and scattered content.
What We Liked
- Instructor's professionalism and expertise shine through, making the learning experience engaging and informative
- Emphasis on real-life scenarios enhances understanding and provides practical skills for IT support roles
- Well-explained course content, helping beginners grasp fundamental concepts with ease
- Use of accurate subtitles aids in understanding lessons, especially for non-native English speakers
Potential Drawbacks
- Instructor's accent can sometimes be challenging to understand, causing confusion during lessons
- Quizzes have technical issues, causing lag when answering questions and disrupting the learning flow
- Repetition of some videos and scattered content can be confusing, affecting the overall course experience
- Music in some videos is too loud, making it difficult to hear the instructor at times
Related Topics
2511848
udemy ID
16/08/2019
course created date
22/11/2019
course indexed date
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course submited by