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Course topic

IT Incident Management

  1. Topics
  2. IT & Software
  3. IT Incident Management
Also indexed asincident resolution · service desk · it service management

Master practices for identifying, analyzing, and resolving IT incidents to restore normal service operations.

  1. Topics
  2. IT & Software
  3. IT Incident Management
Also indexed asincident resolution · service desk · it service management
Courses indexed
64
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3

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CISM Certification: +750 Practice Questions & Explanations
Instructor Hamza Oussakry
Hamza Oussakry
1 course
English
CISM Certification: +750 Practice Questions & Explanations

CISM Certification: +750 Practice Questions & Explanations

(4.44 with 9 reviews)
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64

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160
students
N/A
content
Jul 2025
updated
$17.99
GLPI : gérer un helpdesk IT efficacement (2026)
Instructor Armel Ngando
Armel Ngando
1 course
French
GLPI : gérer un helpdesk IT efficacement (2026)

GLPI : gérer un helpdesk IT efficacement (2026)

(4.29 with 112 reviews)
500
students
8.5 hours
content
Jan 2026
updated
$17.99
Introduction to HelpDesk
Instructor Mandy Singh
Mandy Singh
1 course
English
Introduction to HelpDesk

Introduction to HelpDesk

(4.35 with 42 reviews)
66
students
1.8 hours
content
Nov 2025
updated
$14.99
Manejo de incidentes de ciberseguridad
Instructor Israel Rogelio Gómez
Israel Rogelio Gómez
1 course
Spanish
Manejo de incidentes de ciberseguridad

Manejo de incidentes de ciberseguridad

(4.23 with 233 reviews)
420
students
1.3 hours
content
Oct 2023
updated
$14.99
Manual de sobrevivência do analista de suporte
Instructor Eduardo Popovici
Eduardo Popovici
1 course
Portuguese
Manual de sobrevivência do analista de suporte

Manual de sobrevivência do analista de suporte

(4.52 with 1.4K reviews)
3.7K
students
8.0 hours
content
Jul 2024
updated
$14.99
2026 - 6 CISM Mock Exams : 900 Unique Questions
Instructor GIT Academy
GIT Academy
1 course
English
2026 - 6 CISM Mock Exams : 900 Unique Questions

2026 - 6 CISM Mock Exams : 900 Unique Questions

(5.00 with 5 reviews)
285
students
N/A
content
Dec 2025
updated
$14.99
CISM Certified Information Security Manager
Instructor Abde BarBa
Abde BarBa
1 course
English
CISM Certified Information Security Manager

CISM Certified Information Security Manager

(4.43 with 34 reviews)
675
students
N/A
content
Dec 2025
updated
$17.99
NOC Technician Fundamentals
Instructor Malik Girondin
Malik Girondin
1 course
English
NOC Technician Fundamentals

NOC Technician Fundamentals

(4.29 with 167 reviews)
2.1K
students
53 minutes
content
Jun 2023
updated
FREE
SRE Fundamentals: Mastering Site Reliability Engineering
Instructor Douglas Mugnos
Douglas Mugnos
1 course
English
SRE Fundamentals: Mastering Site Reliability Engineering

SRE Fundamentals: Mastering Site Reliability Engineering

(4.44 with 9.8K reviews)
21.2K
students
4.1 hours
content
Mar 2026
updated
$19.99
ISO/IEC 27035. Information security incident management
Instructor Cristian Vlad Lupa, rigcert.education
Cristian Vlad Lupa, rigcert.education
1 course
English
ISO/IEC 27035. Information security incident management

ISO/IEC 27035. Information security incident management

(4.57 with 795 reviews)
2.3K
students
3.4 hours
content
Nov 2023
updated
$14.99
Application Support Preparation Practice Tests
Instructor Practice Exams Helpline
Practice Exams Helpline
1 course
English
Application Support Preparation Practice Tests

Application Support Preparation Practice Tests

0
students
N/A
content
Aug 2024
updated
$14.99
CISM Certification: CISM Domain 4 Video Boot Camp 2026
Instructor Thor Pedersen | 670,000+ Enrollments Worldwide
Thor Pedersen | 670,000+ Enrollments Worldwide
1 course
English
CISM Certification: CISM Domain 4 Video Boot Camp 2026

CISM Certification: CISM Domain 4 Video Boot Camp 2026

(4.72 with 2.4K reviews)
16.9K
students
4.6 hours
content
Mar 2026
updated
$14.99

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