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Course topic

IT Incident Management

  1. Topics
  2. IT & Software
  3. IT Incident Management
Also indexed asincident resolution · service desk · it service management

Master practices for identifying, analyzing, and resolving IT incidents to restore normal service operations.

  1. Topics
  2. IT & Software
  3. IT Incident Management
Also indexed asincident resolution · service desk · it service management
Courses indexed
64
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3

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ServiceNow ITSM Implementation & Operation Mastery - Updated
Instructor Hamza Majeed
Hamza Majeed
1 course
English
ServiceNow ITSM Implementation & Operation Mastery - Updated

ServiceNow ITSM Implementation & Operation Mastery - Updated

(5.00 with 5 reviews)
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64

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3

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18
students
1.4 hours
content
Jun 2026
updated
$14.99
IT Helpdesk: Incident Management, Ticketing & Self-Service
Instructor Dr. Amar Massoud
Dr. Amar Massoud
1 course
English
IT Helpdesk: Incident Management, Ticketing & Self-Service

IT Helpdesk: Incident Management, Ticketing & Self-Service

(4.52 with 23 reviews)
3.4K
students
1.4 hours
content
Jun 2026
updated
$17.99
CISM Certified Information Security Manager Practice Tests
Instructor Yogesh Dhiman
Yogesh Dhiman
1 course
English
CISM Certified Information Security Manager Practice Tests

CISM Certified Information Security Manager Practice Tests

131
students
N/A
content
May 2026
updated
$14.99
CISM ISACA: Gestión de Incidentes de Seguridad - Dominio 4
Instructor Cyvitrix Learning International - CISSP, ISO 27001, Security+ Courses
Cyvitrix Learning International - CISSP, ISO 27001, Security+ Courses
1 course
Spanish
CISM ISACA: Gestión de Incidentes de Seguridad - Dominio 4

CISM ISACA: Gestión de Incidentes de Seguridad - Dominio 4

(4.86 with 7 reviews)
51
students
7.5 hours
content
Jun 2026
updated
$19.99
ServiceNow Certified Implementation Specialist – ITSM
Instructor Kiran Hegde
Kiran Hegde
1 course
English
ServiceNow Certified Implementation Specialist – ITSM

ServiceNow Certified Implementation Specialist – ITSM

0
students
N/A
content
Jul 2026
updated
$14.99
Crash Course on Mastering IT Technical Support for 2026
Instructor Dan Mill
Dan Mill
1 course
English
Crash Course on Mastering IT Technical Support for 2026

Crash Course on Mastering IT Technical Support for 2026

(4.38 with 158 reviews)
2.1K
students
25 hours
content
May 2026
updated
$14.99
Service Desk Analyst Course for Beginners
Instructor Rohit Hazara
Rohit Hazara
1 course
English
Service Desk Analyst Course for Beginners

Service Desk Analyst Course for Beginners

(4.36 with 7 reviews)
15
students
1.6 hours
content
Jan 2023
updated
$14.99
Help Desk Analyst
Instructor The Art Of Service
The Art Of Service
1 course
English
Help Desk Analyst

Help Desk Analyst

(4.25 with 382 reviews)
1.5K
students
1.6 hours
content
Mar 2023
updated
$14.99
Duty of candour; guidance
Instructor Deborah Casey
Deborah Casey
1 course
English
Duty of candour; guidance

Duty of candour; guidance

263
students
56 minutes
content
Sep 2021
updated
FREE
CISM Certification: All domains 150 Question CISM 2026 #4
Instructor Thor Pedersen | 670,000+ Enrollments Worldwide
Thor Pedersen | 670,000+ Enrollments Worldwide
1 course
English
CISM Certification: All domains 150 Question CISM 2026 #4

CISM Certification: All domains 150 Question CISM 2026 #4

(4.57 with 1.9K reviews)
15.3K
students
N/A
content
Mar 2026
updated
$14.99
IT Troubleshooting Skill Training
Instructor Noel Temena
Noel Temena
1 course
English
IT Troubleshooting Skill Training

IT Troubleshooting Skill Training

(4.53 with 16.2K reviews)
49.6K
students
1.4 hours
content
Mar 2026
updated
$14.99
Network Troubleshooting -75+ Real-World Incidents(CCNA-CCNP)
Instructor CommandNet CN
CommandNet CN
1 course
English
Network Troubleshooting -75+ Real-World Incidents(CCNA-CCNP)

Network Troubleshooting -75+ Real-World Incidents(CCNA-CCNP)

(4.79 with 26 reviews)
208
students
17 hours
content
Jan 2026
updated
$14.99

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