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Course topic

  1. Topics
  2. IT & Software
  3. IT Incident Management

IT Incident Management

Also indexed asincident resolution · service desk · it service management

Master practices for identifying, analyzing, and resolving IT incidents to restore normal service operations.

Courses indexed
61
Live offers
3
Free & coupon courses onlyChange view
ISO 37002: Implement a Whistleblowing System Step-by-Step
Instructor Dr. Amar Massoud
Dr. Amar Massoud
1 course
English
ISO 37002: Implement a Whistleblowing System Step-by-Step

ISO 37002: Implement a Whistleblowing System Step-by-Step

100
students
2.9 hours
content
May 2026
updated
$14.99
Project Management: 2026 Root Cause Analysis & Post-Mortems
Instructor Sachin .
Sachin .
1 course
English
Project Management: 2026 Root Cause Analysis & Post-Mortems

Project Management: 2026 Root Cause Analysis & Post-Mortems

3
students
8.4 hours
content
May 2026
updated
$14.99
SOC(Cybersecurity):Build Powerful SOC with Open Source Tools
Instructor Cyber talents 30,000+ Student Enrollments
Cyber talents 30,000+ Student Enrollments
1 course
English
SOC(Cybersecurity):Build Powerful SOC with Open Source Tools

SOC(Cybersecurity):Build Powerful SOC with Open Source Tools

(4.25 with 177 reviews)
2.3K
students
7.6 hours
content
Jul 2025
updated
$14.99
Conducting Post-Mortems for Business: Incident Playbook
Instructor PracticalGrowth Inc.
PracticalGrowth Inc.
1 course
English
Conducting Post-Mortems for Business: Incident Playbook

Conducting Post-Mortems for Business: Incident Playbook

(4.64 with 7 reviews)
60
students
1.5 hours
content
Feb 2026
updated
$11.99
Conduct Better Post Mortems | Projects | Incidents
Instructor Robert Hean
Robert Hean
1 course
English
Conduct Better Post Mortems | Projects | Incidents

Conduct Better Post Mortems | Projects | Incidents

(4.65 with 146 reviews)
660
students
1.3 hours
content
Dec 2025
updated
$11.99
ISO/IEC 27035 - Information Security Incident Mgmt
Instructor Dr. Amar Massoud
Dr. Amar Massoud
1 course
English
ISO/IEC 27035 - Information Security Incident Mgmt

ISO/IEC 27035 - Information Security Incident Mgmt

(4.88 with 12 reviews)
924
students
2.2 hours
content
Mar 2026
updated
$14.99
Security Guard Training Course
Instructor Todd Fernandez
Todd Fernandez
1 course
English
Security Guard Training Course

Security Guard Training Course

(4.55 with 489 reviews)
1.3K
students
2.9 hours
content
Feb 2019
updated
$14.99
Certified Disaster Recovery Engineer (CDRE)
Instructor Stone River eLearning
Stone River eLearning
1 course
English
Certified Disaster Recovery Engineer (CDRE)

Certified Disaster Recovery Engineer (CDRE)

(4.53 with 623 reviews)
2.8K
students
6.8 hours
content
Dec 2020
updated
$14.99
IT & Technical Support Guide to Helpdesk, Desktop & Servers
Instructor John Courtenay
John Courtenay
1 course
English
IT & Technical Support Guide to Helpdesk, Desktop & Servers

IT & Technical Support Guide to Helpdesk, Desktop & Servers

(4.25 with 1.3K reviews)
26.1K
students
2.0 hours
content
Dec 2025
updated
$14.99
SOC: Introducción a las Operaciones de Seguridad en empresas
Instructor Alvaro Chirou
Alvaro Chirou
1 course
Spanish
SOC: Introducción a las Operaciones de Seguridad en empresas

SOC: Introducción a las Operaciones de Seguridad en empresas

(4.43 with 286 reviews)
13.8K
students
3.9 hours
content
Sep 2025
updated
$17.99
Production Support - Site Reliability Engineer
Instructor Nidhi Singh
Nidhi Singh
1 course
English
Production Support - Site Reliability Engineer

Production Support - Site Reliability Engineer

(4.47 with 6.5K reviews)
18.0K
students
6.8 hours
content
Feb 2025
updated
$17.99
Master Application Support: From Beginner to Pro Q&S
Instructor Prakash Mallik
Prakash Mallik
1 course
English
Master Application Support: From Beginner to Pro Q&S

Master Application Support: From Beginner to Pro Q&S

552
students
N/A
content
Feb 2026
updated
$14.99
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Topics related to IT Incident Management

  • 01IT Service Management (ITSM)116
  • 02ISACA CISM Certification13
  • 03Desktop Support Engineering26
  • 04ISACA CISM Certification14
  • 05IT Operations & Support63
  • 06Basic IT Support58
  • 07IT Risk Management114
  • 08Service Level Agreements7
  • 09ITIL Best Practices7
  • 10Lessons Learned Process8