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Course topic

De-escalation Skills

  1. Topics
  2. Personal Development
  3. De-escalation Skills
Also indexed ascalming techniques · diffusing anger · tension reduction

Proven strategies to calm angry individuals and diffuse high-tension moments quickly.

  1. Topics
  2. Personal Development
  3. De-escalation Skills
Also indexed ascalming techniques · diffusing anger · tension reduction
Courses indexed
5
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How To Quickly Diffuse Another Person's Anger
Instructor Silvia Wright-Davies
Silvia Wright-Davies
1 course
English
How To Quickly Diffuse Another Person's Anger

How To Quickly Diffuse Another Person's Anger

(4.35 with 5.8K reviews)
16.7K
students
1.6 hours
content
Sep 2025
updated
$14.99
Customer service course: descalation in person, call or text
Instructor Constantijn Simon
Constantijn Simon
1 course
English
Customer service course: descalation in person, call or text

Customer service course: descalation in person, call or text

(4.05 with 11 reviews)
Beschwerdemanagement / Reklamations- & Einwandbehandlung
Instructor Rainer Lagemann
Rainer Lagemann
1 course
German
Beschwerdemanagement / Reklamations- & Einwandbehandlung

Beschwerdemanagement / Reklamations- & Einwandbehandlung

(4.42 with 46 reviews)
Konfliktmanagement - Konflikte meiden und beenden
Instructor Martin Rettmer
Martin Rettmer
1 course
German
Konfliktmanagement - Konflikte meiden und beenden

Konfliktmanagement - Konflikte meiden und beenden

(4.58 with 12 reviews)
Calm Angry People Quickly
Instructor Dr. Richard Walters
Dr. Richard Walters
1 course
English
Calm Angry People Quickly

Calm Angry People Quickly

(4.12 with 156 reviews)
8.3K
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Aug 2024
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