Customer service course: descalation in person, call or text
How to manage customer feedback with active deep listening
5.00 (1 reviews)
219
students
1 hour
content
Aug 2024
last update
$13.99
regular price
What you will learn
Master de-escalation and feedback management in customer service
You will learn how to do this in person, on the phone, in a chat or text message.
Turn a negative customer experience in a loyal customer. Avoid negative reviews.
Deal with different challenging situations and learn how to find common ground with the customer.
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6135163
udemy ID
19/08/2024
course created date
19/08/2024
course indexed date
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