IT Service Management ITIL Services: Setup & improve
Learn how to set up ITIL service management services and optimize their operations including using AI ChatGPT
4.08 (13 reviews)
2 268
students
6 hours
content
Jul 2024
last update
$13.99
regular price
What you will learn
Understand steps for setting up specific ITIL services
Importance of Policy and how different services have different policy considerations
The practical things you will need to consider when setting up a new service
Understand the importance of both technical AND business stakeholders on your development
How Service Desk / Help Desk operate and how to optimize
How Hardware Asset Management operate and how to optimize
How Problem Management operate and how to optimize
How capacity and availability operate and how to optimize
How to optimize services using AI such as ChatGPT
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5209832
udemy ID
13/03/2023
course created date
04/04/2023
course indexed date
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