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Course topic

IT Service Improvement

  1. Topics
  2. IT & Software
  3. IT Service Improvement
Also indexed asService Optimization · IT Improvement · Product Analytics

Use data-driven insights to identify pain points and propose effective measures for IT service optimization.

  1. Topics
  2. IT & Software
  3. IT Service Improvement
Also indexed asService Optimization · IT Improvement · Product Analytics
Courses indexed
7
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1

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Help Desk Ticketing Mastery: Resolution & Satisfaction
Instructor Korey Sheppard
Korey Sheppard
1 course
English
Help Desk Ticketing Mastery: Resolution & Satisfaction

Help Desk Ticketing Mastery: Resolution & Satisfaction

(4.63 with 619 reviews)
3.1K
students
46 minutes
content
Jun 2019
updated
$14.99
IT Service Management ITSM Services: Setup & improve
Instructor Mark Grey
Mark Grey
1 course
English
IT Service Management ITSM Services: Setup & improve

IT Service Management ITSM Services: Setup & improve

(4.08 with 13 reviews)
Lean Six Sigma Green Belt for IT Professionals
Instructor Koundinya Nemana (Edushore)
Koundinya Nemana (Edushore)
1 course
English
Lean Six Sigma Green Belt for IT Professionals

Lean Six Sigma Green Belt for IT Professionals

(4.24 with 39 reviews)
Service Level Agreement (SLA): Create & Manage Step by Step
Instructor Dr. Amar Massoud
Dr. Amar Massoud
1 course
English
Service Level Agreement (SLA): Create & Manage Step by Step

Service Level Agreement (SLA): Create & Manage Step by Step

(4.52 with 22 reviews)
Zoho Desk: Introducción y Primeras Configuraciones
Instructor InterConnecta Academy
InterConnecta Academy
1 course
Spanish
Zoho Desk: Introducción y Primeras Configuraciones

Zoho Desk: Introducción y Primeras Configuraciones

(4.20 with 5 reviews)
228
Develop Service Desk/Help Desk KPIs
Instructor Danil Dintsis
Danil Dintsis
1 course
English
Develop Service Desk/Help Desk KPIs

Develop Service Desk/Help Desk KPIs

(3.79 with 34 reviews)
144
BigQueryで学ぶ！実践SQLデータ分析：ITサービス改善につなげよう
Instructor Dan Saito
Dan Saito
1 course
Japanese
BigQueryで学ぶ！実践SQLデータ分析：ITサービス改善につなげよう

BigQueryで学ぶ！実践SQLデータ分析：ITサービス改善につなげよう

(3.79 with 111 reviews)
928
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2.3K
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6.2 hours
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Jun 2026
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$14.99
1.7K
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6.3 hours
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$14.99
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1.4 hours
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$14.99
6.9 hours
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Jan 2021
updated
$14.99

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