The basics of dispute resolution in payments, in both theory and practice
InstructorVasco PatrícioThe curriculum categorizes chargebacks into specific functional areas including Fraud, Authorization, Processing Errors, and Consumer Disputes.
The structure utilizes a frequent quiz-based cadence to reinforce topics following lecture sets.
Significant portions of the curriculum cover security controls and technical project pitching, which may feel disconnected from core payment dispute resolution. One signal suggests a mismatch in subject matter; however, this review predates the displayed update date, and the update label does not prove a correction has been made.
The inclusion of non-core modules creates a mismatch for those seeking a strictly focused curriculum. Note that negative signals regarding subject mismatch were provided in reviews predating the displayed update date; the update label does not prove these concerns were addressed.