MB-230: Microsoft Dynamics 365 Customer Service Mastery

A Complete Guide to the Microsoft Dynamics 365 Customer Service Module to Ace the MB-230 Certification exam.
4.28 (385 reviews)
Udemy
platform
English
language
Microsoft
category
MB-230: Microsoft Dynamics 365 Customer Service Mastery
1 480
students
3 hours
content
Dec 2023
last update
$22.99
regular price

What you will learn

Case Management in Detail

Knowledge Management

Service Level Agreements

Entitlements

Service Scheduling

Customizing Customer Service Module

Omni-Channel Management

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4206762
udemy ID
27/07/2021
course created date
03/06/2023
course indexed date
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