MB-230: Microsoft Dynamics 365 Customer Service Mastery

A Complete Guide to the Microsoft Dynamics 365 Customer Service Module to Ace the MB-230 Certification exam.
4.28 (387 reviews)
Udemy
platform
English
language
Microsoft
category
MB-230: Microsoft Dynamics 365 Customer Service Mastery
1 482
students
3 hours
content
Dec 2023
last update
$22.99
regular price

Why take this course?

🌟 Master Microsoft Dynamics 365 Customer Service with Confidence! 🌟


Your Journey to Dynamics Mastery Begins Here!

🚀 Course Instructor: Satish Reddy | Over 35,000 Students | Microsoft Certified Trainer

Satish Reddy is not just an instructor; he's your guide through the complex world of Microsoft Dynamics 365. With his engaging teaching style and a track record of empowering thousands of students to master Dynamics and Power Platform, Satish is your perfect mentor for the MB-230 certification journey.


Course Title: MB-230: Microsoft Dynamics 365 Customer Service Mastery

📚 A Complete Guide to the Microsoft Dynamics 365 Customer Service Module to Ace the MB-230 Certification exam.


What You'll Learn:

Dive into a comprehensive curriculum with 24 high-quality video lessons, hands-on exercises, and real-world case studies:

  • Core Concepts: Discover the core features of Microsoft Dynamics 365 Customer Service. Understand its architecture, components, and user interface to build a solid foundation.

  • Configuration & Customization: Gain proficiency in customizing and configuring Dynamics 365 to fit your business's unique needs. Learn how to create custom tables, fields, and forms with ease.

  • Case Management: Master the effective creation, management, and resolution of customer cases. Enhance response times and ensure customer satisfaction skyrockets.


Who Is This Course For?

👥 Ideal for:

  • IT Professionals: Expand your expertise in the Microsoft Dynamics 365 Customer Service module, ensuring you're up-to-date with the latest features and functionalities.

  • End Users: Specialize in the Dynamics 365 Customer Service module to leverage its full potential within your organization.

  • Customer Service Professionals: Elevate your skills to provide top-notch support and enhance customer satisfaction and loyalty.

  • Business Owners: Learn how to effectively implement Dynamics 365 Customer Service to improve operations, gain customer insights, and increase overall efficiency.


Zero Risk Investment:

💸 Enroll with Confidence!

With Udemy's 30-day money-back guarantee, you can sign up for "Microsoft Dynamics 365 Customer Service Mastery" without any risk. If you find the course isn't living up to your expectations within the first month, simply request a full refund—no hassle, no questions asked!


Ready to Elevate Your Career? 🚀

Enroll in "Microsoft Dynamics 365 Customer Service Mastery" today and take the first step towards becoming an expert in customer service management with Microsoft Dynamics 365. With Satish Reddy's guidance, you're not just preparing for the MB-230 certification exam; you're unlocking a new realm of professional opportunities!

🎉 Enroll Now and Transform Your Career! 🎉

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4206762
udemy ID
27/07/2021
course created date
03/06/2023
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