MB-910 prep: Microsoft Dynamics 365 Fundamentals (CRM)

Why take this course?
🎓 MB-910: Microsoft Dynamics 365 Fundamentals (CRM) - Master the Essentials with Phillip Burton
🚀 Course Overview: This comprehensive online course, led by the expert Phillip Burton, is specifically designed to equip you with a thorough understanding of the Microsoft Dynamics 365 Customer Engagement applications, focusing on the essentials for the MB-910 certification exam. The content is updated to reflect the latest exam standards as per the recent updates on 20 June 2023, with minor updates on 9 October 2023, 27 December 2023, and 26 March 2024.
💬 What Learners Are Saying:
- Nick: "I found this course to be great, especially if your goal is the exam. All the objectives are discussed in detail. The training was very helpful for passing the MB-910 exam!" 🚀
- Abdul: "The clarity of the voice and explanations provided by Mr. Burton were top-notch. It really helped me understand the English language better while learning about Dynamics 365." 🎯
- Jackson: "This course stands out with its clear, comprehensive explanations. It's a beacon of clarity in the vast sea of Dynamics 365 material available out there." 🌟
- Silas: "Mr. Phillip Burton's course was instrumental in my achieving an impressive score of 980 on the MB-910 exam!" 🎉
Course Content Breakdown:
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Introduction to Microsoft Dynamics 365:
- Overview of features across different applications.
- Understanding built-in reporting capabilities and integrations with Microsoft Dataverse and Teams.
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Dynamics 365 Customer Insights:
- Generating and scoring leads, segments, subscription lists.
- Email marketing strategies and event management.
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Dynamics 365 Sales:
- Lead qualification and opportunity management processes.
- Understanding the quote lifecycle and sales pipeline forecasting.
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Dynamics 365 Customer Service:
- Managing work using queues, case lifecycle, and Knowledge Management.
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Dynamics 365 Field Service:
- Exploring the work order lifecycle, Inspections feature, customer asset management, and resource scheduling.
No Prior Knowledge Required! This course starts from the basics, so even if you're new to Dynamics 365, you'll be able to follow along and learn effectively. Plus, we'll guide you through getting a free Microsoft Dynamics 365 trial to practice as you learn.
Engaging Learning Experience:
- Regular Quizzes: To reinforce your learning and ensure you're keeping up with the material.
- Hands-On Syllabus: Covering all the objectives for the MB-910 exam, ensuring you're well-prepared for the test.
Why Take This Course? By completing this course, you'll gain an introductory level of knowledge about the customer engagement features and capabilities found within Microsoft Dynamics 365 apps. With additional practice, you could be ready to tackle the official Microsoft certification MB-910, adding a valuable credential to your professional profile.
Get Started Today! Dive into the world of Microsoft Dynamics 365 with this engaging and informative course. Learn at your own pace and on your own schedule. With Phillip Burton's expert guidance, you'll be well on your way to mastering Dynamics 365 and achieving your professional goals.
👉 Enroll now and join the ranks of Dynamics 365 professionals!
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Comidoc Review
Our Verdict
The MB-910 prep course on Microsoft Dynamics 365 Fundamentals proves valuable for gaining foundational knowledge of CRM applications and their practical use. Although some areas require improvements, such as outdated UI elements and navigation guidance, the course excels in delivering a holistic understanding of historical product evolution and clear explanations of platform functionality. However, students should be aware that additional study materials might be necessary to fully prepare for the MB-910 exam.
What We Liked
- Comprehensive coverage of Dynamics 365 Customer Insights, Sales, and Field Service, aligning with MB-910 topics
- In-depth exploration of Microsoft's product evolution, enhancing contextual understanding
- Detailed explanations of platform functionality, aiding in process mapping for company transitions
- Well-structured course with helpful summaries and clear accent/pronunciation
Potential Drawbacks
- Some UI elements appeared outdated and may confuse learners
- Lacks explicit instructions on navigating Dynamics 365 interfaces
- Insufficient preparation for the MB-910 exam according to some learners' experiences
- Long introductory materials could benefit from a skip function