MB-910 prep: Microsoft Dynamics 365 Fundamentals (CRM)
Principles behind Dynamics 365 Customer Insights Journeys, Sales, and Customer and Field Service. Covers MB-910 topics.
4.49 (2598 reviews)
14 233
students
6 hours
content
May 2025
last update
$84.99
regular price
What you will learn
Describe Dynamics 365 Customer Insights - Journeys (Marketing) capabilities and related apps
Describe Dynamics 365 Sales lifecycle and related apps
Describe Dynamics 365 Customer Service components
Describe Dynamics 365 Field Service capabilities and scheduling capabilities
Identify common customer engagement features and integration options
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Comidoc Review
Our Verdict
The MB-910 prep course on Microsoft Dynamics 365 Fundamentals proves valuable for gaining foundational knowledge of CRM applications and their practical use. Although some areas require improvements, such as outdated UI elements and navigation guidance, the course excels in delivering a holistic understanding of historical product evolution and clear explanations of platform functionality. However, students should be aware that additional study materials might be necessary to fully prepare for the MB-910 exam.
What We Liked
- Comprehensive coverage of Dynamics 365 Customer Insights, Sales, and Field Service, aligning with MB-910 topics
- In-depth exploration of Microsoft's product evolution, enhancing contextual understanding
- Detailed explanations of platform functionality, aiding in process mapping for company transitions
- Well-structured course with helpful summaries and clear accent/pronunciation
Potential Drawbacks
- Some UI elements appeared outdated and may confuse learners
- Lacks explicit instructions on navigating Dynamics 365 interfaces
- Insufficient preparation for the MB-910 exam according to some learners' experiences
- Long introductory materials could benefit from a skip function
Related Topics
4595924
udemy ID
14/03/2022
course created date
19/08/2022
course indexed date
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