Principles behind Dynamics 365 Customer Insights Journeys, Sales, and Customer and Field Service. Covers MB-910 topics.
The instruction provides a clear breakdown of various business processes and functional modules.
Editorial course preview
These 3 complementary views highlight concrete, legible examples from the course presentation.
This slide outlines the specific Microsoft Dynamics 365 modules covered in the course, including Marketing, Sales, Customer Service, and Field Service, while noting alignment with the MB-910 certification.
This title slide introduces the MB-910 course for Microsoft Dynamics 365 Fundamentals, specifying its relevance to the official CRM certification exam.
This slide displays a checklist highlighting key course topics, including reporting capabilities, Dynamics 365 apps, and related applications.
Regular quizzes follow major sections to reinforce learning throughout the curriculum.
Discrepancies exist between the video content and the current Dynamics 365 interface regarding specific menus, views, and app names. While a recent update label is present, these signals were recorded before that date and the update does not prove a correction has been made.
The curriculum may lack coverage of specific exam topics like Power Pages or Copilot Studio. Some learner signals recorded before the displayed update suggest these gaps exist, and while a recent update may have addressed them, it does not prove a correction.
Selected from the course's public promotional preview. These images document visible presentation material only; they do not represent the complete paid curriculum.
The content aligns with the goal of providing a fundamental overview of Dynamics 365 CRM apps.
