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Course topic

Handling Complaints

  1. Topics
  2. Business
  3. Handling Complaints
Also indexed asComplaint Management · Resolving Issues

Master the art of managing angry customers and resolving complaints effectively to maintain brand loyalty.

  1. Topics
  2. Business
  3. Handling Complaints
Also indexed asComplaint Management · Resolving Issues
Courses indexed
20
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2

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Reklamationsmanagement / Beschwerdemanagement
Instructor Sebastian Raßloff
Sebastian Raßloff
1 course
German
Reklamationsmanagement / Beschwerdemanagement

Reklamationsmanagement / Beschwerdemanagement

(4.14 with 48 reviews)
191
students
1.6 hours
content
Dec 2023
updated
$14.99
Trucking Management Customer Service
Instructor Eric Yeboah
Eric Yeboah
1 course
English
Trucking Management Customer Service

Trucking Management Customer Service

(4.36 with 7 reviews)
Conflict Management and De-Escalation in Customer Service
Instructor Viktoriya Maya
Viktoriya Maya
1 course
English
Conflict Management and De-Escalation in Customer Service

Conflict Management and De-Escalation in Customer Service

(4.55 with 3.8K reviews)
Service Management and Complaint Handling
Instructor Prof Robert Ebo Hinson
Prof Robert Ebo Hinson
1 course
English
Service Management and Complaint Handling

Service Management and Complaint Handling

(4.15 with 498 reviews)
5.9K
HIPAA & HITECH Part 2: Complaints & Breaches
Instructor Merit Career Development
Merit Career Development
1 course
English
HIPAA & HITECH Part 2: Complaints & Breaches

HIPAA & HITECH Part 2: Complaints & Breaches

(4.55 with 47 reviews)
199
ISO 10002:2018 (CHS) Lead Auditor Course (Clause by Clause)
Instructor ISO Xpert
ISO Xpert
1 course
English
ISO 10002:2018 (CHS) Lead Auditor Course (Clause by Clause)

ISO 10002:2018 (CHS) Lead Auditor Course (Clause by Clause)

(5.00 with 5 reviews)
Customer Service Excellence Training
Instructor Dr. Stacy vC (PhD)
Dr. Stacy vC (PhD)
1 course
English
Customer Service Excellence Training

Customer Service Excellence Training

(3.83 with 6 reviews)
59
students
Kỹ thuật hạ nhiệt khi khách hàng phàn nàn nổi giận
Instructor THANH TÂM NGUYỄN
THANH TÂM NGUYỄN
1 course
Vietnamese
Kỹ thuật hạ nhiệt khi khách hàng phàn nàn nổi giận

Kỹ thuật hạ nhiệt khi khách hàng phàn nàn nổi giận

(5.00 with 20 reviews)
12
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23
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2.6 hours
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Apr 2026
updated
$14.99
11.3K
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3.1 hours
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$14.99
students
2.0 hours
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Apr 2020
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FREE
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43 minutes
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Aug 2021
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820
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7.0 hours
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Feb 2026
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$11.99
54 minutes
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Dec 2025
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511
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2.6 hours
content
Dec 2025
updated
$14.99

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