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Course topic

Handling Complaints

  1. Topics
  2. Business
  3. Handling Complaints
Also indexed asComplaint Management · Resolving Issues

Master the art of managing angry customers and resolving complaints effectively to maintain brand loyalty.

  1. Topics
  2. Business
  3. Handling Complaints
Also indexed asComplaint Management · Resolving Issues
Courses indexed
18
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2

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Conflict Management and De-Escalation in Customer Service
Instructor Viktoriya Maya
Viktoriya Maya
1 course
English
Conflict Management and De-Escalation in Customer Service

Conflict Management and De-Escalation in Customer Service

(4.55 with 3.8K reviews)
12
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18

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2

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11.3K
students
3.1 hours
content
Mar 2026
updated
$14.99
Service Management and Complaint Handling
Instructor Prof Robert Ebo Hinson
Prof Robert Ebo Hinson
1 course
English
Service Management and Complaint Handling

Service Management and Complaint Handling

(4.15 with 498 reviews)
5.9K
students
2.0 hours
content
Apr 2020
updated
FREE
HIPAA & HITECH Part 2: Complaints & Breaches
Instructor Merit Career Development
Merit Career Development
1 course
English
HIPAA & HITECH Part 2: Complaints & Breaches

HIPAA & HITECH Part 2: Complaints & Breaches

(4.55 with 47 reviews)
199
students
43 minutes
content
Aug 2021
updated
$14.99
ISO 10002:2018 (CHS) Lead Auditor Course (Clause by Clause)
Instructor ISO Xpert
ISO Xpert
1 course
English
ISO 10002:2018 (CHS) Lead Auditor Course (Clause by Clause)

ISO 10002:2018 (CHS) Lead Auditor Course (Clause by Clause)

(5.00 with 5 reviews)
820
students
7.0 hours
content
Feb 2026
updated
$11.99
Customer Service Excellence Training
Instructor Dr. Stacy vC (PhD)
Dr. Stacy vC (PhD)
1 course
English
Customer Service Excellence Training

Customer Service Excellence Training

(3.83 with 6 reviews)
59
students
54 minutes
content
Dec 2025
updated
FREE
Kỹ thuật hạ nhiệt khi khách hàng phàn nàn nổi giận
Instructor THANH TÂM NGUYỄN
THANH TÂM NGUYỄN
1 course
Vietnamese
Kỹ thuật hạ nhiệt khi khách hàng phàn nàn nổi giận

Kỹ thuật hạ nhiệt khi khách hàng phàn nàn nổi giận

(5.00 with 20 reviews)
511
students
2.6 hours
content
Dec 2025
updated
$14.99

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