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Udemy instructor

Viktoriya Kurganska

Teaches: Business · Finance & Accounting · Personal Development
Languages: Spanish · English

Course index: 110 live offers
Students: 148.7K
Average rating: 4.58

First published: Jul 2020
Latest course: Jun 2026
Total content: 26 hours

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Instructor catalog

All Viktoriya Kurganska courses

Servicio y atención al cliente: empatía y escucha activa

Viktoriya Kurganska

Servicio y atención al cliente: empatía y escucha activa

Servicio y atención al cliente: empatía y escucha activa

100

students

59 minutes

content

Jun 2026

updated

$14.99

Business Email Writing: Communication Skills for Work

Viktoriya Kurganska

Business Email Writing: Communication Skills for Work

Business Email Writing: Communication Skills for Work

(4.50 with 3.6K reviews)

27.4K

students

4.6 hours

content

Insurance Customer Service and Communication Skills Training

Viktoriya Kurganska

Insurance Customer Service and Communication Skills Training

Insurance Customer Service and Communication Skills Training

(4.65 with 37 reviews)

Customer Service Training: Empathy and Active Listening

Viktoriya Kurganska

Customer Service Training: Empathy and Active Listening

Customer Service Training: Empathy and Active Listening

(4.60 with 8.1K reviews)

Customer Service Excellence: Effective Problem-Solving

Viktoriya Kurganska

Customer Service Excellence: Effective Problem-Solving

Customer Service Excellence: Effective Problem-Solving

(4.44 with 55 reviews)

Customer Service Success: Develop a Customer-Centric Mindset

Viktoriya Kurganska

Customer Service Success: Develop a Customer-Centric Mindset

Customer Service Success: Develop a Customer-Centric Mindset

(4.56 with 2.7K reviews)

Conflict Management and De-Escalation in Customer Service

Conflict Management and De-Escalation in Customer Service

Conflict Management and De-Escalation in Customer Service

(4.55 with 3.8K reviews)

Customer Service Success: Productivity & Time Management

Customer Service Success: Productivity & Time Management

Customer Service Success: Productivity & Time Management

(4.75 with 16 reviews)

Business Communication Skills: Handling Clients & Customers

Viktoriya Kurganska

Business Communication Skills: Handling Clients & Customers

Business Communication Skills: Handling Clients & Customers

(4.51 with 18.5K reviews)

Customer Service Success: Take Your Skills to the Next Level

Customer Service Success: Take Your Skills to the Next Level

Customer Service Success: Take Your Skills to the Next Level

(4.51 with 4.7K reviews)

Leadership Skills Development: Confident Decision Making

Leadership Skills Development: Confident Decision Making

Leadership Skills Development: Confident Decision Making

(4.70 with 79 reviews)

Jan 2026

updated

$14.99

1.2K

students

1.3 hours

content

May 2026

updated

$14.99

19.6K

students

1.1 hours

content

Mar 2026

updated

$14.99

1.2K

students

36 minutes

content

May 2026

updated

$14.99

10.2K

students

53 minutes

content

Mar 2026

updated

$17.99

11.3K

students

3.1 hours

content

Mar 2026

updated

$14.99

1.1K

students

37 minutes

content

Mar 2026

updated

$14.99

49.2K

students

3.0 hours

content

Mar 2026

updated

$14.99

25.8K

students

8.7 hours

content

Sep 2025

updated

$17.99

1.7K

students

1.4 hours

content

May 2026

updated

$14.99