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Course topic

Call Center Management

  1. Topics
  2. Business
  3. Call Center Management
Also indexed asContact Center Ops · BPO Management · Call Center Setup

Master the essentials of scaling a call center from zero to a hundred employees with proven operational strategies.

  1. Topics
  2. Business
  3. Call Center Management
Also indexed asContact Center Ops · BPO Management · Call Center Setup
Courses indexed
13
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Superviseur - Centre d'appel
Instructor Hamid MARCHICH
Hamid MARCHICH
1 course
French
Superviseur - Centre d'appel

Superviseur - Centre d'appel

(5.00 with 1 reviews)
9
students
12
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13

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1.3 hours
content
May 2023
updated
$14.99
Genesys Cloud: Professional Certification (GC-GCP) Exam Prep
Instructor Skill Tree
Skill Tree
1 course
English
Genesys Cloud: Professional Certification (GC-GCP) Exam Prep

Genesys Cloud: Professional Certification (GC-GCP) Exam Prep

(5.00 with 1 reviews)
223
students
N/A
content
Jul 2026
updated
$14.99
Call Center, The Essential guide
Instructor Amas Tenumah
Amas Tenumah
1 course
English
Call Center, The Essential guide

Call Center, The Essential guide

(4.35 with 110 reviews)
320
students
35 minutes
content
Oct 2015
updated
$14.99
Telemarketing, Call Center e Contact Center na Era Digital
Instructor Prof. Isaac Martins
Prof. Isaac Martins
1 course
Portuguese
Telemarketing, Call Center e Contact Center na Era Digital

Telemarketing, Call Center e Contact Center na Era Digital

(4.70 with 693 reviews)
1.6K
students
8.8 hours
content
Jun 2025
updated
$14.99
Contact Center Fundamentals
Instructor Juan Sebastian Garcia
Juan Sebastian Garcia
1 course
English
Contact Center Fundamentals

Contact Center Fundamentals

(3.55 with 89 reviews)
2.1K
students
2.1 hours
content
Nov 2019
updated
$14.99
Téléconseiller - Centre d'appels - Confirmé
Instructor Hamid MARCHICH
Hamid MARCHICH
1 course
French
Téléconseiller - Centre d'appels - Confirmé

Téléconseiller - Centre d'appels - Confirmé

(4.23 with 11 reviews)
40
students
1.1 hours
content
Sep 2021
updated
$14.99
Supervisão e Gestão Telemarketing, Call Center e Televendas
Instructor Prof. Isaac Martins
Prof. Isaac Martins
1 course
Portuguese
Supervisão e Gestão Telemarketing, Call Center e Televendas

Supervisão e Gestão Telemarketing, Call Center e Televendas

(4.56 with 359 reviews)
981
students
14 hours
content
Aug 2024
updated
$14.99
Issabel 5 & QueueMetrics for High-Performance Call Center.
Instructor Numan Khan
Numan Khan
1 course
English
Issabel 5 & QueueMetrics for High-Performance Call Center.

Issabel 5 & QueueMetrics for High-Performance Call Center.

(5.00 with 4 reviews)
116
students
3.9 hours
content
Mar 2025
updated
$14.99
Legislação para operação de call center
Instructor Carlos Felipe
Carlos Felipe
1 course
Portuguese
Legislação para operação de call center

Legislação para operação de call center

(4.44 with 8 reviews)
206
students
1.0 hours
content
Jun 2023
updated
$19.99
¡Descubre el mundo del contact center desde cero a experto!
Instructor Rodrigo Borgia
Rodrigo Borgia
1 course
Spanish
¡Descubre el mundo del contact center desde cero a experto!

¡Descubre el mundo del contact center desde cero a experto!

(3.87 with 19 reviews)
80
students
7.5 hours
content
Oct 2024
updated
$14.99
Téléconseiller - Centre d'appel - Débutant
Instructor Hamid MARCHICH
Hamid MARCHICH
1 course
French
Téléconseiller - Centre d'appel - Débutant

Téléconseiller - Centre d'appel - Débutant

(4.23 with 83 reviews)
205
students
2.0 hours
content
Aug 2019
updated
$17.99
What You Need To Know About CCaaS
Instructor Amas Tenumah
Amas Tenumah
1 course
English
What You Need To Know About CCaaS

What You Need To Know About CCaaS

(4.33 with 6 reviews)
14
students
37 minutes
content
Sep 2023
updated
$14.99

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