Call/Contact Center Management, The essential Guide
What you need to know about Managing a Call/Contact Center
4.21 (363 reviews)
1 051
students
1.5 hours
content
Aug 2020
last update
$49.99
regular price
What you will learn
This course is perfect for new Call (contact) Center Team Leads, Supervisors and Managers. They will learn about Channel strategy and execution, operational excellence, industry technology and developing a technology stack, metrics/KPIs and so much more.
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3219767
udemy ID
09/06/2020
course created date
19/06/2020
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