A Comprehensive Deep-dive into ServiceNow
Why take this course?
🎓 Dive Deep into Mastering ServiceNow with Uplatz's Expert Training Course!
Welcome to Your ServiceNow Journey!
Uplatz Trainingcourse presents an immersive and comprehensive course titled: A Comprehensive Deep-dive into ServiceNow. This is your gateway to mastering the art of integrating IT, Employee, Customer workflows using the powerful ServiceNow platform. 🌐
Unlocking the Potential of Your Business with ServiceNow
What is ServiceNow? It's not just a platform; it's a transformational digital workspace solution that streamlines and modernizes an organization's IT, Employee, Customer, and Creator workflows. By leveraging ServiceNow, businesses can significantly boost productivity, enhance efficiency in operations, and reduce overall operational costs while improving resilience - all within a single integrated platform.
ServiceNow - Course Curriculum
Our meticulously structured curriculum is designed to take you from a beginner to an expert in ServiceNow. Here's what you can expect to learn:
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Overview and How to get started with ServiceNow
- Understand the basics and how to navigate the platform
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ServiceNow Platform overview
- Gain insights into the core components of the ServiceNow system
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Lists and Guided Setup overview
- Learn about creating and managing lists and guided setups
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Form Design - Layout - Physical Taskboard
- Master form design, layout configuration, and taskboard management
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Form Templates and Tasks
- Create and manage form templates and associated tasks effectively
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Notifications and Inbound Actions
- Understand the mechanisms behind notifications and inbound actions
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Reports Dashboards and Performance Analytics
- Learn how to design and analyze reports, dashboards, and performance metrics
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Knowledge Management and Performance Analytics
- Master knowledge management and leverage analytics for better decision-making
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Service Catalogue - Order Guides - Report Producer
- Explore the service catalogue and learn about order guides and report producers
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Flow Designer - Instance Stats - Events
- Dive into flow designer, instance statistics, and events management
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Data Schema overview
- Understand the data schema structure within ServiceNow
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Access Control - Importing Data - Transform Map
- Learn about managing access control, importing data, and using transformation maps
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Configuration Management database (CMDB)
- Explore the CMDB and its role in discovery, service mapping, and platform scripting
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Platform Scripting and Client Server Side Scripting
- Delve into platform scripting and client server side scripting for custom solutions
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Migration - Integration - Upgrade
- Get to grips with migration strategies, integration points, and upgrade processes
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Custom Applications - Virtual Agent - Mobile Apps
- Understand how to create and deploy custom applications, including virtual agents and mobile solutions
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ITIL ITSM overview
- Learn the fundamentals of ITIL within ServiceNow
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ITSM - Incident - Problem - Change
- Master the Incident, Problem, and Change management processes in ServiceNow
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Mock Questions - Next Steps - Certification Path
- Prepare for the certification exam with mock questions and understand the path to becoming a certified System Administrator
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ServiceNow Examination overview
- Understand what to expect from the ServiceNow Certified System Administrator (CSA) exam
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ServiceNow Exam - Theoretical Concepts
- Grasp the theoretical concepts that will be tested in the exam
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ServiceNow Mock Questions Series
- Test your knowledge with a series of mock questions
23-24. ServiceNow Interview Questions - part 1 and 2 - Prepare for interviews with common interview questions tailored to ServiceNow roles
- ServiceNow Interview Questions - part 3
- Further prepare for interviews with advanced interview questions
This ServiceNow course by Uplatz is specifically designed to help you understand the core principles and fundamentals of the ServiceNow platform. It will guide you through the essentials needed to pass the ServiceNow Certified System Administrator (CSA) exam, a key milestone for anyone looking to advance their career in ServiceNow as a manager/administrator/developer. 🚀
Your Path to ServiceNow Mastery
By enrolling in this course, you will not only understand how to configure and implement the most commonly used ServiceNow solutions but also learn about their benefits in real-world scenarios. You'll gain practical skills that will enable you to contribute significantly to your organization's operational efficiency and innovation. 🎓
Take the Next Step
Don't miss this opportunity to elevate your career with ServiceNow. Enroll in our course today and step into a world of transformative technology solutions. Let's embark on this journey together to make your professional aspirations a reality! 🌟
Join us at Uplatz for an engaging, comprehensive, and interactive learning experience that will propel you towards becoming a ServiceNow expert. Enroll now and unlock the potential of your career! 🎉
Contact Us
For any queries or further information about our ServiceNow course offerings, feel free to reach out to us at contact@uplatz.com. Our team is eager to assist you on your learning journey with ServiceNow. 💬
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