The Complete ServiceNow System Administrator Course

🎉 Master ServiceNow with The Complete ServiceNow System Administrator Course! 🚀

Course Title: 🎓 The Complete ServiceNow System Administrator

Course Headline: 🌟 Learn how to administer, configure, and customize your ServiceNow instance like a pro!

Unlock the full potential of your ServiceNow instance with our comprehensive online course! Whether you’re stepping into the world of ServiceNow for the first time or enhancing your existing skills, this course is designed to empower you with the knowledge and practical experience needed to excel as a System Administrator. 🛠️

Course Description:

Dive into over 11 hours of content that includes an interactive workbook and a bona fide practice exam, tailored to simulate the ServiceNow Certified System Administrator examination experience. This course meticulously covers both fundamental and advanced concepts essential for any ServiceNow administrator. From user management to application creation, you’ll navigate through real-world scenarios that will solidify your understanding of the platform.

What You'll Learn:

• 🏫 User Management: Create new users, groups, and roles within your ServiceNow instance.
• 📋 Lists & Forms: Master the art of configuring and customizing lists and forms to fit your organization’s needs.
• 🚀 Application Development: Learn how to create new applications on the NOW platform from scratch.
• 📣 Events & Notifications: Leverage events and notifications for seamless communication within the platform.
• 🔄 Data Import: Understand how to effectively use import sets to bring data into your instance.
• 📊 Custom Reports: Build and interpret custom reports to gain valuable insights.
• ⚙️ UI Policies, Actions, Business Rules & More: Know when and how to apply UI policies, actions, business rules, script includes, and data policies for optimal performance.

Bonus Content: An exclusive module on building your own ServiceNow application! 🎁

FAQs:

What version of ServiceNow does this course cover? This course has been updated for the Paris release and was originally recorded on the Kingston release.

Can I follow along with my own instance? Absolutely! Detailed instructions are provided to help you obtain your personal developer instance.

Features:

• 🎥 Updated for Paris Release
• ✏️ Quizzes & Practice Exam
• 📑 Interactive Workbook
• 📹 High-Definition Video Recordings (1080p)

Topics Covered:

• User Interface: Get familiar with the layout and features of ServiceNow.
• Customizations: Learn about UI policies, UI actions, business rules, script includes, and data policies.
• Client-Side vs Server-Side Customizations: Understand the differences and best practices for each.
• Update Sets: Master the process of applying updates to your instance.
• Table Administration & Relationships: Gain control over your data structure.
• Field Types & Reference Fields: Learn how to use various field types effectively.
• Users, Groups, & Roles: Manage access and permissions with confidence.
• Access Controls & Impersonation: Secure your instance and troubleshoot user issues.
• LDAP & SSO Integration: Set up single sign-on for a seamless user experience.
• Incident, Problem, Change & Configuration Management: Master the core ITSM processes.
• Service-Level Agreements (SLAs): Understand and manage SLAs to maintain service quality.
• Service Catalog Management: Design and implement a service catalog that meets user needs.
• Knowledge Management: Streamline knowledge sharing within your organization.
• Service Portal Customization: Enhance the end-user experience with a customized Service Portal.
• System Properties & Diagnostics: Troubleshoot and optimize your instance.
• Events & Notifications: Implement and manage events and notifications for improved communication.
• Workflows: Automate processes to increase efficiency.
• Import Sets: Import data into ServiceNow efficiently.
• Reporting: Create custom reports for better decision-making.
• Custom Application Development: Build your own applications tailored to specific business needs.

Embark on your journey to becoming a certified ServiceNow System Administrator today! 🌟 Join thousands of professionals who have transformed their careers with this invaluable knowledge. Enroll now and take the first step towards mastering ServiceNow. 🚀

Enroll Now & Elevate Your Career to New Heights! 🎓✨