ServiceNow Implementation ITSM - IT Service Management Tests

ServiceNow Certified Implementation Specialist exam in IT Service Management (CIS-ITSM) Practice Exam latest Syllabus.
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ServiceNow Implementation ITSM - IT Service Management Tests
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300 questions
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Jan 2025
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$19.99
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Why take this course?

πŸš‚ ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) Practice Exam: Master the Latest Syllabus!

πŸš€ Unlock Your Potential with the Industry's Gold Standard!

Overview: The ServiceNow Certified Implementation Specialist - IT Service Management (ITSM) certification is a testament to your expertise in deploying and customizing the ServiceNow platform within an organization. This prestigious credential demonstrates your deep understanding of IT service management best practices and your ability to integrate ServiceNow with other systems and processes.

πŸŽ“ Why You Should Certify:

  • Career Advancement: Stand out in a competitive job market, showcasing your specialized skills.
  • Professional Recognition: Earn recognition from peers and employers for your commitment to excellence.
  • Technical Mastery: Gain comprehensive knowledge of the ServiceNow platform's core functionalities and key components like Script Includes, Business Rules, and Access Controls.

Exam Preparation: With our tailored practice exam, you'll be well-prepared for the real thing! Our questions cover all critical areas of the ITSM certification exam, including:

  1. Incident Management: 25% of the exam (🚨 Alert! Be ready to handle incidents efficiently and effectively.)
  2. Problem Management: 15% of the exam (πŸ” Dive into problem-solving strategies and root cause analysis.)
  3. Change and Release Management: 25% of the exam (πŸ”„ Understand the workflow and management of changes and releases within ServiceNow.)
  4. Knowledge Management: 5% of the exam (πŸ’‘ Learn how to manage and disseminate information effectively across your organization.)
  5. Service Catalogue and Request Management: 25% of the exam (πŸ›οΈ Master the art of offering services and managing requests through ServiceNow's catalogue functionality.)
  6. Configuration Management Database (CMDB): 5% of the exam (πŸ—οΈ Explore the CMDB and its role in maintaining a comprehensive view of your IT infrastructure.)
  7. Architecture and Security: Learn about key tables, relationships, roles, and access controls to ensure your ServiceNow instance is both robust and secure.
  8. Business Cases / Use Cases: Understand how to apply the ServiceNow platform to solve real-world business problems.
  9. Proven Practices for Implementation: Discover how to implement ServiceNow solutions that align with business requirements, ensuring upgradability, scalability, and maintainability.

Exam Details:

  • Exam Name: ServiceNow Certified Implementation Specialist - IT Service Management
  • Exam Code: CIS-ITSM
  • Exam Fee: USD $450
  • Exam Duration: 130 minutes
  • Number of Questions: 60
  • Passing Score: Pass/Fail (You'll need to score at or above the passing threshold.)
  • Format: Multiple Choice, Multiple Answer, True/False

What You'll Learn:

  • The baseline application functionality and how it integrates with advanced features.
  • How to navigate the ServiceNow platform's architecture and enhance security measures.
  • Key performance indicators, benchmarks, and how to select appropriate features to meet business requirements.
  • Implementation approaches that ensure the long-term success of your ServiceNow deployment.

Take the Next Step: Ready to validate your skills and set yourself apart in the IT service management field? Our practice exam is designed to give you an edge, ensuring you're fully prepared when you sit for the CIS-ITSM certification exam. 🎯

Get started today and pave your way to becoming a ServiceNow Certified Implementation Specialist - IT Service Management! 🌟

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