AI Use Cases & Concepts for Salesforce Professionals
Understand AI, NLP, Agentforce and ethical use in Salesforce—no coding, just clear concepts for admins and analysts.
4.88 (4 reviews)
15
students
3.5 hours
content
Jun 2025
last update
$19.99
regular price
What you will learn
Understand Salesforce AI Fundamentals: Gain a solid foundation in Salesforce AI concepts, including Einstein AI, AI strategies, and real-world applications.
Introduction to Salesforce AI: Gain a foundational understanding of Salesforce AI and its role in transforming business operations.
Explore Key AI Features: Get an overview of Salesforce AI tools like Einstein Bots, Agentforce, and AI Analytics, and their core functionalities.
Understand Real-World Use Cases: Learn how Salesforce AI features are applied in real-world scenarios across sales, service, and marketing.
Outcome: By the end, you'll have clarity on Salesforce AI features and a strong base for exploring AI-focused career opportunities.
Course Gallery
Loading charts...
6363053
udemy ID
27/12/2024
course created date
14/04/2025
course indexed date
Bot
course submited by