Salesforce Agentforce Specialist Certification
Pass your Agentforce Specialist Certification| Elevate Your Salesforce Skills with Cutting-Edge AI Solutions
4.61 (1955 reviews)
8 868
students
7.5 hours
content
May 2025
last update
$84.99
regular price
What you will learn
Understand the security, privacy, and grounding features that ensure the safe implementation of AI in Salesforce.
Learn how to manage and configure the Einstein Trust Layer to protect sensitive data.
Identify and apply Generative AI features in Salesforce, tailored for both Sales and Service clouds.
Master the use of Einstein for Sales to automate and optimize the sales process, and Einstein for Service to enhance customer service with AI-driven solutions.
Learn when and how to use Prompt Builder to create effective AI-driven prompts that align with your business requirements.
Understand the process of building, activating, and executing AI prompts and templates that streamline business operations.
Explore best practices for managing and customizing prompts to fit specific user roles and scenarios.
Understand when to leverage Einstein Copilot for automation and efficiency.
Learn how Salesforce's large language model (LLM) drives Copilot actions and how to create custom copilot actions.
Understand the business scenarios that call for Model Builder, and how to configure standard, custom, and Bring Your Own Large Language Model (BYOLLM).
Learn how to integrate and deploy your AI models for maximum business impact.
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Comidoc Review
Our Verdict
The Salesforce Agentforce Specialist Certification Course is an effective, exam-focused resource to help learners pass their certification on the first attempt. Deepika Khanna's comprehensive teaching style offers real-world scenarios and practice tests that enhance understanding and confidence. However, slight improvements can be made with adjustments to video placement and more diverse examples in advanced topics like LWC.
What We Liked
- 100% certification-focused course structure following Salesforce Agentforce Specialist Certification exam guide.
- Hands-on experience through real-world scenarios, mastering Agentforce's integration with Data Cloud, Service Cloud, and Sales Cloud.
- Practice tests and quizzes that reinforce learning and help in exam preparation.
- Designed for Salesforce professionals, newcomers, consultants, and admins aiming to expand their expertise in automation and AI.
Potential Drawbacks
- Video placement sometimes obscures on-screen content, causing difficulty in reading.
- Occasional repetition of points may lead to redundancy for some learners.
- Some may find the course ends abruptly without a summary or recap of covered material.
- Limited focus on real-time demos and examples for Lightning Web Components (LWC) and Salesforce Integrations.
6185079
udemy ID
15/09/2024
course created date
16/10/2024
course indexed date
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