Operations Management: Supply Chains, Products and Services

🎓 Course Title: Operations Management: Supply Chains, Products and Services

Course Headline:

🎯 Master Supply Chain Management and Product and Service Development in Manufacturing and Service Organizations

Introduction to the Course: The comprehensive course "Operations Management: Supply Chains, Products and Services" is meticulously crafted based on valuable student feedback. It amalgamates the best aspects of two highly-regarded courses: Operations and Supply Chain Management and Product and Service Management.

Overview of Operations and Supply Chain Management (Ops & SCM):

The supply chain is a vital network within an organization that encompasses all operations essential for designing, producing, delivering, and servicing products or services for customers. This course delves into the performance drivers of production, inventory, location, transportation, and information to enhance the capabilities of your supply chain.

• Supply Chain Strategy: Learn how organizations strategically employ various approaches to thrive in competitive markets.
• Performance Measurement: Gain insights into effective performance metrics that drive continuous improvement in supply chains.

Key Outcomes:

• Sequence the components of the supply chain.
• Identify the key drivers and characteristics of supply chain management, especially in service organizations.
• Understand how to align supply chain strategies with organizational goals.
• Select and combine different supply chain strategies based on criteria tailored to your organization's needs.
• Match supply chain areas with relevant performance indicators.

Course Materials:

• Video lessons (~2 hours)
• Written documents, quizzes, examples, and exercises
• A small course project

Overview of Product and Service Management (P&SM):

Product and service management is a dynamic process that involves designing, creating, and maintaining products or services throughout their lifecycle. This course explores the integration of operations, marketing, and sales functions to deliver successful products and services.

• Product Lifecycle: Understand the stages of the product life cycle and the associated actions for each phase.
• New Product Development (NPD): Sequence the stages of NPD and apply best practices.
• Managing Products and Services: Learn strategies to manage existing and mature products and services effectively.

Key Outcomes:

• Match phases of the product life cycle with the appropriate actions.
• Sequence the stages of new product development and describe the processes.
• Identify and apply best practices in new product development.
• Understand how to manage existing and mature products and services, with real-world examples.

Course Materials:

• Video lessons (~4 hours)
• Written documents, quizzes, examples, and exercises
• A small course project

Who Should Take This Course?

This course is ideal for anyone working in operations management or another functional area who wishes to gain a solid understanding of operations functions within service or manufacturing organizations. It caters to professionals at all levels who aim to enhance their knowledge and skills in managing supply chains and developing products and services effectively.

Enrollment and Preview:

Ready to embark on this journey? Or perhaps you'd like to explore a preview of the course first? Sign up today and dive into the world of expertly managed operations, supply chain logistics, and product development strategies. We look forward to welcoming you into our learning community! 📚🚀

Don't miss out: Register now and elevate your skills in Operations Management with a focus on Supply Chains and Product and Service Development. Your professional growth awaits!