
Operations Management: Supply Chain & Business Essentials for Manufacturing, Production and Service Organizations
InstructorLaurence GartsideEditorial course preview
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This frame displays the course syllabus structure, listing key modules such as Strategy and Structure alongside an instructor presenting the material.

The curriculum covers essential strategic tools such as the Kano Model, 4Vs dimensions, and Product Process Matrices.
Instruction includes specific methodologies for Lean (5S, SMED) and Six Sigma (DMAIC framework).
Learner signals suggest a need for more real-world software usage, practical exercises, or in-depth case studies to complement the theory.
Some signals indicate that the information can feel disjointed or that certain acronyms lack sufficient explanation.
The curriculum aligns well with the needs of new managers and students seeking a broad overview of operations.