OPERA PMS : Mastering Hotel Reservations

🏨 Mastering Hotel Reservations (Basic-Advanced) with Eve Management 🚀

Course Headline:

Ἶ Mastering Hotel Reservations from Basic to Advanced Ἶ

Course Description:

Dive into the world of hotel reservation systems with our comprehensive online course, designed for beginners to advanced users. Mastering Hotel Reservations (Basic-Advanced) is meticulously crafted to guide you through the intricacies of OPERA PMS, from creating a new reservation to managing complex group bookings and party reservations.

What You'll Learn:

🔹 Basics of Reservation Creation:

• Initializing new reservations
• Exploring rate queries and availability options
• Understanding the functionality of different rate buttons

🔹 Advanced Reservation Management:

• Attaching multiple profiles to a single reservation
• Generating confirmation letters for guests
• Utilizing additional reservation fields effectively

🔹 Reservation Modifications and Editing:

• Updating existing reservations with ease
• Adding resort fees or extra services to reservations
• Cancelling and reinstating reservations smoothly

🔹 Special Requests and Features:

• Implementing the 'Do Not Move' feature to keep rooms assigned
• Managing alerts and traces for ongoing reservations
• Crafting personalized messages and updates

🔹 Group Reservations & Rate Management:

• Setting up group block reservations
• Applying fixed rates for large groups or events
• Handling multiple rate options within a reservation

🔹 Inventory and Financial Management:

• Managing item inventory within the system
• Establishing deposit and cancellation rules to protect your hotel's revenue
• Ensuring effective routing for direct bill reservations

Course Structure:

This course is organized into three clear and concise sections to optimize your learning experience. Each section is designed to build upon the last, ensuring a solid understanding before moving on to more complex topics.

Section 1: Hotel Reservations 1

• Objectives: Setting the stage for your reservation journey
• Hotel Reservations 1: A step-by-step guide to creating and managing basic hotel reservations

Section 2: Hotel Reservations 2

• Objectives: Expanding on the basics with advanced features and functionalities
• Hotel Reservations 2: Mastering more complex aspects of OPERA PMS, such as rate functions, additional profiles, and reservation messages
• Recap Hotel Reservations 2: Reinforcing the key takeaways from this section for a strong command over advanced reservation management

Section 3: Knowledge Check

• Final Quiz: A comprehensive test to assess your mastery of hotel reservation systems and ensure you're ready to tackle any challenge in this field.

Why Take This Course?

✅ Hands-On Learning: Engage with real-world scenarios and practice your skills through interactive lessons.

✅ Detailed Explanations: Benefit from detailed explanations and examples that cover every aspect of hotel reservation management.

✅ Expert Guidance: Learn from Eve Management, an expert instructor with extensive experience in the field.

✅ Flexible Learning: Study at your own pace, on your own schedule, and learn wherever you are.

✅ Career Advancement: Enhance your career prospects in hotel management, reservations, customer service, and beyond.

Enroll now and embark on a journey to master the art of hotel reservations with OPERA PMS! 🎒