OPERA PMS : Mastering Hotel Front Desk

🏨 Mastering Hotel Front Desk from Basic to Advanced 🎓

Course Description:

Embark on a comprehensive journey through the world of hotel front desks with our "OPERA PMS: Mastering Hotel Front Desk" course. This meticulously crafted online course is your ultimate guide to mastering the operations from the very basics to advanced functionalities, all within the realm of OPERA Property Management System (PMS). Whether you're new to the hospitality industry or looking to sharpen your skills, this course will equip you with the knowledge and expertise to excel at any hotel front desk.

Course Highlights:

• Essential Skills Covered:
  • Learn how to effectively manage guest arrivals and check-ins.
  • Understand and control the No Post indicator to ensure data integrity.
  • Master room moves, manage queue reservations, and pre-assign rooms with finesse.
  • Discover advanced messaging techniques to communicate with groups of guests efficiently.
  • Hold rooms for multiple guest check-ins and generate detailed reports.

Course Structure:

Section 1: Mastering Hotel Front Desk 🏙️

• Objectives of Hotel Front Desk: Set the stage for what you will achieve by the end of this course.
• Brief Arrival at Hotel Front Desk: Get familiar with the initial steps upon a guest's arrival.
• House Status at Hotel Front Desk: Understand the current status of the hotel's rooms and amenities.
• Room Assignment at Hotel Front Desk: Learn how to assign rooms effectively, including pre-assignments.
• Hotel Front Desk Essentials: Cover all the essential tasks and procedures that form the foundation of front desk operations.

Section 2: Knowledge Check 🎯

• Final Quiz: Test your knowledge with a comprehensive quiz to ensure you've grasped the key concepts.

Who is this course for?

This course is specifically designed for:

• Aspiring Hotel Industry Professionals: If you're aiming to enter the hotel and hospitality industry, this course will provide you with the tools you need to succeed.
• Hotel Management Employees: Enhance your current skills or learn new ones to improve your performance at the front desk.
• Curious Minds in Hotel PMS Software: Gain insights into how OPERA PMS is used in real-world hotel operations.

What's Inside:

• Real-World Scenarios: Learn through practical examples that reflect real-life situations at the hotel front desk.
• Hands-On Experience: Engage with interactive exercises designed to solidify your understanding of OPERA PMS.
• Detailed Guidance: Receive step-by-step instructions and detailed explanations for each task you'll perform.
• Efficient Learning: With a streamlined two-section structure, absorb the material at your own pace without feeling overwhelmed.

📚 Ready to transform your front desk skills from basic to advanced? Enroll in "OPERA PMS: Mastering Hotel Front Desk" and unlock a world of hospitality excellence! 🚀