IT Support Technician Fundementals - Hardware and Software

🎓 IT Support Technician Fundamentals: Hardware and Software 🚀

Course Headline: Get the foundation skills required to embark on a successful career as an IT support technician!

Your Journey Begins Here!

Welcome to the "IT Support Technician Fundamentals: Hardware and Software" course, where you'll gain the essential knowledge needed to start your journey in the exciting field of Information Technology (IT) support. 🖥️💻

What You'll Learn:

• Computer Hardware Basics:

  • Intro: The big picture of IT hardware.
  • Processor: The brain of the computer.
  • Memory (RAM): The computer's short-term memory.
  • Hdd/Ssd: Storage options and their differences.
  • Graphics Card: For all your visual computing needs.
  • Motherboard: The circuitry hub that connects it all.
  • Power Supply: Powering up the computer.
  • Monitor: Visual outputs and their importance.
  • Mouse and Keyboard: Input devices that interact with the system.
  • Printer: Peripherals for physical output.

• Cables:

  • HDMI, Display Port, DVI, VGA, Audio, SATA, USB, Ethernet: Understanding their functions and uses.

• Summary – pc parts and connections: Tying together the components you've learned about for a complete picture of PC assembly and setup.

• Basic Hardware Troubleshooting:

  • Identifying and resolving common hardware issues.

• Laptop Basics:

  • Understanding what makes a laptop different from a desktop computer.
  • Exploring the internal workings of laptops.
  • Learning how to connect and use docking stations.
  • Addressing typical laptop hardware problems.

• Most Common Brands for business use (pc/laptops):

  • An overview of the industry's leading brands and their products.

• Computer Software Basics:

  • Operating Systems: The core software that runs on your computer.
  • Chrome: A widely used web browser.
  • Office Package: Essential productivity tools.
  • Adobe Reader: For viewing and managing PDFs.
  • VLC: A versatile media player.
  • Teams: Microsoft's communication platform for teams.
  • Winzip/WinRAR/7 Zip: Tools for file compression and decompression.
  • Snipping Tool – Screenshots: Capturing and documenting computer screens.

Why Choose This Course?

• No Prior Knowledge Required: Whether you're a complete beginner or looking to refresh your skills, this course is designed for all levels.

• Foundational Skills: Lay the groundwork for advanced IT topics like Networking, Active Directory, Cloud Services, Microsoft 365, Servers, and more.

• Real-World Relevance: Learn practical skills that are applicable in real business environments using industry-standard hardware and software.

Your Next Steps:

By the end of this tutorial, you'll have a solid foundation in IT support. You'll be prepared to tackle more complex topics with confidence, paving the way for a successful career in IT support. 🌟

Enroll now and take your first step towards becoming an IT support technician! Let Petar Andlarc guide you through this exciting and rewarding journey.