IT Support Technical Skills Bootcamp

Hands-on Technical skills for IT Support Professionals

4.47 (4104 reviews)

Udemy

platform

English

language

Career Development

What you will learn

Gain skills required to succeed in an entry-level IT job

Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging

Learn how to manage Windows 10, Active Directory, Office 365 and other IT support skills

Apply your skills with hands-on projects and build a portfolio that showcases your job readiness to potential employers

Sample resume and interview resources

Loading charts...

Comidoc Review

Our Verdict

The IT Support Technical Skills Bootcamp offers a comprehensive overview of essential IT support skills and provides hands-on experience through real-world scenarios. While there are some areas for improvement, such as inconsistent audio volume and repetitive lessons, the knowledgeable instructors and practical exercises make this course a valuable resource for beginners and those looking to upskill in IT support.

What We Liked

Covers a wide range of essential IT support skills including troubleshooting hardware and software issues, managing user accounts, and providing network support
Hands-on exercises and real-world scenarios provide practical experience and help build relevant skills
Knowledgeable instructors and an approachable teaching style make the content accessible for beginners and those looking to upskill
Completing the course prepares learners to tackle real IT support challenges confidently and can lead to certifications that boost resumes

Potential Drawbacks

Some lessons repeat, which may feel redundant and take up unnecessary time
Inconsistent audio volume between video fragments can be distracting and make it difficult to follow the material
Zoom training sessions where the instructor or others teach other people can be hard to watch and feel unengaging
Occasionally, certain topics may lack depth in technical skills