Hardware Asset Management in ServiceNow

🌟 Unlock the Full Potential of Hardware Asset Management in ServiceNow! 🌟

Course Headline: The Perfect Course for Managing Hardware Assets in ServiceNow!

Are you an IT Asset Manager looking to master the art of managing hardware assets within ServiceNow? Or perhaps you're already navigating through your organization's asset management on ServiceNow and wish to refine your skills? Whatever your scenario, this meticulously designed course is tailored to elevate your expertise in Hardware Asset Management (HAM) to the next level! 💻

Course Description:

Overview: In this comprehensive online course, you will delve into the intricacies of managing hardware assets within ServiceNow. This platform is an indispensable tool for IT Asset Managers and this course will ensure that you are fully equipped to handle all aspects of HAM using ServiceNow's capabilities.

What You Will Learn:

• Hardware Assets and their lifecycle management
• The role of Hardware Models and how they interact with CIs (Configuration Items)
• Distinguishing between the Asset Repository and the CMDB (Configuration Management Database)
• Managing Consumables and Consumable Models, including their procurement and tracking
• Understanding Contracts associated with hardware assets
• The workflow of an asset from Purchase Orders to Receiving, Requesting, and beyond
• Organizing and maintaining Stockrooms and implementing effective Stock Rules
• Utilizing reports to gain insights into your Asset Inventory
• Customizing the Hardware Asset Form (alm_hardware) to suit your needs
• Creating a dynamic IT Asset Management dashboard
• Exploring Vendor Management, including dealing with Vendor Catalog Items
• Learning about Asset Classes, Asset States and Substates, and establishing Parent and Child Relationships
• Interfacing with the Product Catalog and Service Catalog
• Implementing Return Merchandise Authorization (RMA) processes
• Navigating IT Governance policies and procedures
• Understanding the different stages of an asset's lifecycle: Planning, Acquisition, Deployment, Management, and Retirement & Disposition
• Learning how to Import Asset Records efficiently
• Managing your IT Asset Inventory effectively
• Handling Advanced Shipment Notifications (ASN)

Course Highlights:

Industry Demand: Careers in the IT Asset Management (ITAM) industry are on the rise, and with it, the need for skilled professionals who understand ServiceNow. With an average salary for IT Asset Managers in the U.S. at $110,000, mastering this skill set is not just valuable – it's essential! 💰

Hardware Asset Management (HAM): HAM encompasses the lifecycle management of physical assets from acquisition to retirement, ensuring full visibility and control over your assets. It also involves managing related elements such as Warranties, Contracts, Vendor Agreements, and even Non-IT Assets.

Why Take This Course?

Relevance Across Releases: This course is specifically tailored for the Madrid release of ServiceNow, but the principles and practices are universally applicable. Whether you're on the New York, Geneva, Paris, or Quebec releases, the knowledge gained here will be incredibly valuable.

Cost-Effective Learning: If you've considered taking the Hardware Asset Management Fundamentals course by ServiceNow but balked at the price, this course offers the same in-depth information for a fraction of the cost. 📊

Course Version and Relevance:

Please note that this course was created based on the Madrid release of ServiceNow. However, the topics covered are highly relevant across various releases including New York, Geneva, Paris, and Quebec. The principles of HAM remain consistent, and this course will provide you with a robust understanding of these processes within ServiceNow.

Study this course today and take a significant step towards becoming an expert in Hardware Asset Management within ServiceNow, ensuring that your organization's assets are managed effectively and securely from acquisition to disposal. 🚀

Enroll Now and Elevate Your Career to New Heights with ServiceNow Hardware Asset Management! 📆🎉