Microsoft Dynamics 365 CRM: MasterClass for Beginners

Microsoft Dynamics 365 CRM-Sales, Marketing, Customer Service,Project Services Automation, Bonus: Microsoft Flow
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Udemy
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English
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Microsoft Dynamics 365 CRM: MasterClass for Beginners
185
students
3 hours
content
Feb 2022
last update
$19.99
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Why take this course?

🌟 MasterClass for Beginners: Microsoft Dynamics 365 CRM 🌟


Course Headline:

Embark on Your Microsoft Dynamics 365 CRM Journey with Our Expert-Led MasterClass!


Your Pathway to Microsoft Dynamics 365 CRM Mastery Starts Here!

Are you still navigating the old User Interface of Microsoft Dynamics 365 CRM? It's time for an upgrade! Dive into the modern era with the updated Unified Interface and master the latest version of this robust platform. This course is meticulously designed for Dynamics 365 CRM Beginners and BUSINESS users, ensuring you gain practical knowledge across all CRM modules.

What You Will Experience:

  • Comprehensive Introduction:

    • Understanding what Dynamics 365 CRM is and its Microsoft Dynamics 365 Overview.
  • Marketing Mastery:

    • A complete guide to Marketing within Dynamics 365.
    • Design effective Marketing Pages and Forms.
    • Craft engaging email marketing campaigns.
    • Learn the intricacies of the marketing scoring model.
  • Sales Success Stories:

    • Sales Overview with key terminology.
    • Navigate the Sales Flow, understand the Sales Lifecycle, and execute lead management efficiently.
    • Create leads, opportunities, quotes, and orders confidently.
    • Set and monitor sales goals effectively.
  • Customer Service Excellence:

    • Master the Service module to enhance customer satisfaction.
    • Learn how to create and manage cases, convert activities, and utilize the service dashboard.
  • Project Services Automation:

    • Get an overview of Project Service automation within Dynamics 365 CRM.
    • Understand why Project Service Automation is essential for your business.
    • Manage the project lifecycle and navigate the UI with ease.
  • Finance & Operations (ERP):

    • Get an overview of Microsoft Finance and Operations, especially within Dynamics 365 CRM.
    • Learn UI navigation and how to create purchase orders.
  • Power Automate Integration:

    • Discover the power of Microsoft Power Automate.
    • Learn to pull data from external sources like Google Sheets and create leads in CRM using Flow.

Course Highlights:

  • Learn at Your Own Pace: Engage with the course that fits your schedule, whether you're a beginner or looking to enhance your existing skills.
  • Practical Application: Get hands-on with real-world scenarios and use cases that reflect actual business challenges.
  • Expert Guidance: Learn from an industry expert, Vijayraj Hole, who has mastered Dynamics 365 CRM and is passionate about sharing his knowledge.
  • Digital Transformation: Equip yourself with the tools to transform your business operations digitally and stay competitive in today's market.
  • 360 Customer Views: Analyze customer data comprehensively and deliver personalized experiences that drive loyalty and growth.

Why Choose This Course?

  • Job Opportunities: Enhance your employability with a skill set highly sought after by companies globally.
  • Business Growth: Learn how to utilize Dynamics 365 CRM to its fullest, improving productivity and streamlining operations within your business.
  • Automation Power: Leverage the AI and Power platform for automation and save time on repetitive tasks.
  • Complete Knowledge Package: Get a thorough understanding of all the modules and how they work together synergistically.

Enroll Now and Transform Your Career!

Take the first step towards mastering Microsoft Dynamics 365 CRM. Whether you're looking to launch a new career or elevate your business, this course provides the foundation for success. Sign up today and start your journey with confidence! 🎓✨


Join Our Community of Learners and Leaders!

Connect with peers, engage in discussions, and share experiences. Our supportive community is here to guide you every step of the way. Let's embark on this transformative learning adventure together! 🤝💫

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2816891
udemy ID
16/02/2020
course created date
03/03/2022
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