Dynamic 365: Beginners Guide to Dynamics 365: 2-in-1

🌟 Become a Power User of the Dynamics 365 Platform! 🌟

Course Overview:

Microsoft Dynamics 365 Customer Engagement is a robust and versatile Customer Relationship Management (CRM) platform that has established itself as a market leader. It offers much more than typical Salesforce automation, making it an indispensable tool for businesses of all sizes. This course is designed to help you master the Dynamics 365 platform through a practical and incremental approach, providing comprehensive information on its core functionalities and new features.

What You'll Learn:

**🚀 Getting Started with Dynamics 365 Customer Engagement:

• Understand the various licensing options for Microsoft Dynamics 365 Customer Engagement.
• Gain a solid grasp of the platform's core structure, including entities, relationships, modules, and more.
• Set up a trial online environment for hands-on practice with the platform.
• Explore out-of-the-box functional modules to familiarize yourself with the main components.
• Learn to communicate effectively with system implementers using proper terminology.
• By course completion, you'll be well-versed in the relationships between technical and functional elements within Dynamics 365.

**🏗️ Designing and Building Custom Apps using Dynamics 365:

• Utilize the new Unified User Interface to build complex extensions using C# Plugins/Workflow Activities and Typescripts generated web resources.
• Set up a collaborative development environment with Microsoft Team Services, npm, Nuget, & Gulp for an efficient Continuous Integration pipeline.
• Implement automated unit testing for both server-side and client-side code.
• Package and deploy your solutions with ease and repeatability.
• Master data modeling within Dynamics 365 using the MVVM design pattern with HTML, Typescripts, and CSS.
• Ensure your extensions are responsive across all devices and formats.

Course Structure:

This training program consists of 2 complete courses, each meticulously selected to provide you with a comprehensive understanding of Dynamics 365:

1. Getting Started with Dynamics 365 Customer Engagement (Weeks 1-4)

   • Licensing options and core platform structure
   • Hands-on practice with trial online environments
   • Understanding out-of-the-box modules

2. Designing and Building Custom Apps using Dynamics 365 (Weeks 5-8)

   • Exploring new Unified User Interface features
   • Building complex extensions and custom apps
   • Setting up for collaborative development and CI/CD pipelines
   • Data modeling, unit testing, and deployment strategies

Your Instructors:

Nicolae Tarla, a Microsoft Dynamics 365 Consultant and Business Solutions MVP, brings his expertise in solution architecture and technical presales to the course. Nicolae has extensive experience with Dynamics 365 Customer Engagement, Dynamics 365 Finance and Operations, and Office 365 across various sectors. He's authored several books on Microsoft Dynamics CRM and has been a prominent speaker at conferences.

Scott, a Microsoft Business Solutions MVP, is a seasoned software architect and technologist with over 20 years of experience in the industry. His technical knowledge is matched by his understanding of commercial business issues. Scott's practical solutions have been instrumental in aligning enterprise/application architectures with budgetary constraints and timescales. He is also the author of the Ribbon Workbench for Dynamics CRM and SparkleXRM.

Join us on this journey to become a power user of Dynamics 365 Customer Engagement! With expert guidance, hands-on practice, and a comprehensive curriculum, you'll be equipped to design, build, and customize applications that drive business success. 🚀✨