Sistem Manajemen Mutu ISO 9001:2015

🌟 Course Headline:

Mastering ISO 9001:2015 to Achieve Customer Satisfaction: A Deep Dive into Quality Management Systems with Robere & Associates Indonesia

Course Description:

Embark on a comprehensive journey into the world of quality management with our ISO 9001:2015 Quality Management System (QMS) Course. This course, brought to you by Robere & Associates Indonesia, meticulously unpacks the intricacies of ISO 9001:2015, focusing particularly on vendor management as a critical component for maintaining high standards of quality and consistent delivery.

Key Learning Areas:

• Vendor Management: Dive into the detailed process of vendor selection as per the specific clauses 8.4, 8.5, and 8.7 in ISO 9015, emphasizing the importance of ensuring that vendors meet your set quality standards consistently. Learn about the critical aspects of evaluating vendor performance and managing risks, from sourcing vendors to setting Harga Perkiraan Sendiri (HPS), and the end-to-end process of selecting and appointing winners.

  🔹 Vendor Evaluation 🔹 Risk Management 🔹 Procurement Processes

• Organizational and Risk Structuring: Explore the structured approach to managing your organization and risks as outlined by various clauses in ISO 9001, including internal audits, document management and archiving, and strategies for continuous improvement signified by Management Reviews as per Klausul 9.3.

• Performance Management and Continuous Improvement: The course will guide you through setting specific targets, such as reducing defect levels, to demonstrate your commitment to sustained quality enhancement. This involves engaging all stakeholders within the organization - from management to staff - and requires effective communication and socialization for active involvement in achieving your quality objectives.

  🔹 Setting and Reviewing Objectives 🔹 Engaging Stakeholders 🔹 Effective Communication and Socialization

• Strategic Alignment with ISO Standards: The course will form a comprehensive framework that supports not only the achievement of quality standards but also strengthens management's commitment to sustainability. This approach aligns with various clauses of ISO 9001, ensuring that your QMS is robust and capable of adapting to changes and implementing corrective actions as needed.

What You Will Gain:

🎓 Expertise in ISO 9001:2015: Develop a thorough understanding of the ISO 9001:2015 standards and how to apply them effectively within your organization.

🚀 Practical Skills: Acquire practical skills in vendor management, risk assessment, and process optimization that are essential for maintaining high-quality standards.

📈 Improved Performance: Learn how to set measurable targets and use performance metrics to drive continuous improvement within your organization.

🤝 Stakeholder Engagement: Discover strategies for involving all stakeholders in the quality management process, fostering a culture of quality and excellence.

🌱 Sustainability and Compliance: Understand how to align your QMS with ISO standards to ensure long-term compliance and sustainable quality performance.

Join us on this transformative learning experience and elevate your organization's quality management system to new heights. 🎓✨

Enroll in the Sistem Manajemen Mutu ISO 9001:2015 course today and take the first step towards global quality excellence!